Psr - Ocfc (Pt)

PSR - OCFC (PT)April 19, 2024 |
Department: Ohio County Family Care
Status/Schedule: Part Time
Shift: Days
Location: Hartford, KY
For more information contact: Xavier Forrest,
Qualifications: Education: High school diploma or GED
Experience: Preferred 1 year of medical office experience
Additional Requirements:A patient service representative is responsible for providing excellent customer service and support to patients in a healthcare facility.
Excellent communication skills, attention to detail, and a friendly and compassionate demeanor are essential qualities for individuals in this role.

Job Description: Greeting patients

Scheduling appointments

Answering phone calls

Verifying insurance information

Collecting co-payments

Assisting patients with any questions they may have about their treatment or services.

Updating patient records accurately

Maintaining confidentiality of patient information

Ensuring that patients have a positive experience during their visit.

May also be responsible for handling patient complaints or concerns and escalating them to the appropriate supervisor or manager when necessary.