Psr Med Center

Job summary
Greets and checks in patientsCollects patient responsibilitySchedules patient visits
Job seniority: associate level
Responsibilities
• Greet and check in patients• Ensure patient information is complete and accurate• Collect patient responsibility• Schedule patient visits• Complete registration process on walk-in patients• Verify and update patient demographic and insurance information• Verify insurance benefits and request payment• Identify patients in need of financial assistance and refer to Financial Advocate• Monitor patient flow• Resolve moderately complex patient concerns
Requirements
• 2 years of experience in a physician office, patient access, or outpatient surgical center environment• High School Graduate• Ability to identify and understand issues and problems• Knowledge of Medicare/HIPAA/EMTALA rules and regulations• Mathematical aptitude, effective communication skills, and critical thinking skills• Understanding of basic human anatomy, medical terminology, and procedures• Ability to handle sensitive and confidential information• Ability to problem solve in a high profile and high stress area• Technical proficiency including experience with insurance verification/eligibility tools, EPIC electronic medical record, patient liability estimation tools, Microsoft Office, Internet Explorer, and phone technology