Duties - Conduct initial interviews with residents to determine eligibility for housing assistance programs
- Verify income, assets, and household composition of applicants and residents
- Calculate rent subsidies and determine tenant rent portions based on program guidelines
- Maintain accurate and up-to-date resident files and records
- Process move-ins and transfers of residents
- Assist with property leasing activities, including showing units to prospective tenants, and processing applications
- Provide excellent customer service to residents, addressing inquiries, and resolving issues in a timely manner
- Collaborate with property management team to ensure compliance with all applicable laws, regulations, and program requirements
- Coordinate with maintenance staff to address maintenance requests and ensure timely resolution
-Coordinate with property management team to market vacancies
Requirements - High school diploma or equivalent; additional education or certification in property management is a plus
- Prior experience as an Occupancy Specialist or similar role in affordable housing or property management is preferred, but not necessary. Training will be provided.
- Knowledge of affordable housing programs such as Section 8, LIHTC, Rural Development, or other subsidy programs is preferred, but not necessary. Training will be provided.
- Familiarity with property leasing processes and procedures is preferred, but not necessary. Training will be provided.
- Proficiency in using property management software is preferred, but not necessary. Training will be provided.
-Proficiency in using Microsoft Office
- Strong understanding of fair housing laws and regulations is preferred, but not necessary. Training will be provided.
- Excellent phone etiquette and communication skills
- Ability to effectively manage conflicts and resolve issues with residents
- Detail-oriented with strong organizational skills
- Ability to work independently and as part of a team
Note : This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.
Please email Sara Wohlers at with any questions you may have regarding this position. The deadline to apply for this position is April 26, 2024.
Van Binsbergen & Associates
Equal Employment Opportunity
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Benefits:
401(k)401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Ability to Relocate:
Topeka, KS 66604: Relocate before starting work (Required) Work Location: In person
