Location: Columbus, OH | Department: Residential Property Management | Reports To: Regional Manager
POSITION: PROPERTY MANAGER REPORTS TO: REGIONAL MANAGER BASIC FUNCTION: The Property Manager is under the direct supervision of the Regional Property Manager and the Director of Operations. The Property Manager organizes, directs and coordinates the entire operation of the community to meet the owner's objectives which includes: maintaining an acceptable occupancy level, minimizing expenses to ensure that the property strives to stay in budget, maximizing income by enforcing the policies and procedures set forth by CASTO, while simultaneously interacting with residents to fulfill their needs to ensure a high retention ratio, and overseeing and creating a positive team atmosphere which sets forth the foundation for a successful community.
MAJOR DUTIES AND RESPONSIBILITIES: DAILY: Manage office and maintenance staffOversee residential lease-up, construction timelines, and drive leasing efforts to reach stabilizationPhysical inspections of the property to ensure curb appeal and marketabilityReview and approve or decline applicationsAddress resident concerns, complaints and issuesAssist with prospects and leasing duties as neededReview and brainstorm for marketing strategiesComplete reports per monthly calendarFocus on economic occupancy & minimizing concessionsEnsure that prospect follow up is being done dailyMaintain compliance with local, state, and federal Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other associated laws pertaining to Multifamily housingMaintain a high occupancy level and tenant retention after the lease-up periodWEEKLY: Staff MeetingsWeekly reports for outstanding work orders given to maintenanceConcession approvalWalk market ready unitsReview delinquency reportApprove invoices in AP ApprovalMONTHLY: Rent collectionStaff SchedulingWalk move outs and complete FMO'sWalk maintenance shop monthlyDelinquency Report due to RM on 20th by noonReview all internet adsRenewal programReview expenses and track budget/NOISend property inspection to RMQUALIFICATIONS: Working knowledge of property management operations in a new build lease-up setting is preferredUnderstands, acknowledges, and practices Fair Housing and Landlord/Tenant law administrationAble to maintain business operating systems and keep work flowingDeep understanding of property maintenance costs, processes, and timelinesKnowledge of residential leasing practices and enforcementExcellent overall communication skills (clear and concise speaking, active listening, and effective professional writing/communications, which includes spelling and grammar accuracy)Ability to maintain discretion and confidentiality at all timesComputer proficiency with a strong knowledge of Microsoft OfficeWe are an equal opportunity employer and a Drug Free Workplace. Successful completion of a background check is required for this position.
