Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes. These homes provide stability to more than 17,000 people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real. Too many people are struggling to make ends meet. One illness, one day without work, one family emergency, could leave them with nowhere else to go. Together, we will act boldly to create and preserve quality, affordable homes for those who need them most. With Aeon, you'll discover hard work that's worth it. Learn more about Aeon at www.aeon.org .
Position Responsibilities
We are seeking experienced management professionals with exceptional leadership, business and financial management, planning/problem solving and customer services skills to join our team! These dynamic, results-driven professionals will enjoy an exciting, fast paced work environment leading affordable housing communities in the Twin Cities. The Property Manager reports directly to the Portfolio Director or Portfolio Manager.
Key responsibilities include, but are not limited to:
Lead, motivate, and direct staff
Ensureeffectiveness of staff through ongoing training, mentoring and working throughperformance matters in an effective and timely manner
Ensuregrowth of the team by instructing them to attend various seminars and classes,and actively participate and engage in growth opportunities as well
Performannual reviews for each staff member
Adequatelydocument all disciplinary policies and procedures
Usedelegation skills to effectively manage time as well as cross train other staffmembers
Observeall time reporting
CustomerService
Ensurethat Aeon's residents are appropriately served in a positive, welcomingenvironment
Workwith other Aeon staff and outside parties to help Aeon residents engage withintheir community and create Home
Leadand guide customer service strategies in a culturally responsive manner,ensuring consideration for differing needs and expectations of residents,staffs, vendors, community members, etc…
Supportthe development of annual operating budgets for assigned properties
Createsmonthly financial variance reports
Supportannual capital expenditure projections to protect and maximize assets
Effectivelymonitor and collect on property receivables
Controlexpenses and optimize property profitability
Physical AssetMaintenance and Supervision of Contractors
Responsiblefor the maintenance and upkeep of the physical asset by guiding the maintenanceteam
Consistentlymonitors and follows up on timely and accurate completion of resident andcommon area work orders
Inspectproperty for hazardous or potential liability situations as requested
Continuallymonitor vendor invoices and performance
Communicatewith vendors concerning unsatisfactory performance and/or invoice issues
Prepareand monitor for quality inspections including but not limited to REAC, Section8, MPHA, etc.
Leasing & Marketing
Obtaining occupancy goals as set by the budget/organization by marketing
processing applications
retaining residents
affirmative marketing
AdministrativeManagement
Ensure quality employee selection, training, performance and assure that all supervised employees comply with the appropriate policies, procedures, and performance expectations
Ensure property files and records are maintained according to regulatory requirements and Aeon policies and procedures
Continually improve management and technical skills
Skills & Qualifications
Significant experience and accomplishments leading a property management or related business team
Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations
Excellent communication and ability to maintain positive resident relations resulting in strong resident retention
Must possess strong supervisory and leadership skills and be able to drive results
Proven track record of preparing, un
Experience working with individuals experiencing or significantly impacted by mental health, substance use, poverty, and trauma is preferred
Understanding and managing budgets as well as increasing net operating income
Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts
Physical Requirements:
Ability to lift up to 10 lbs
Ability to reach above and below the shoulders
Ability to sit and stand for extended periods of time
Ability to complete daily tours between properties including but not limited to inspecting grounds, hallways, stairwell and apartment homes
Ability to file, open and close file drawers, and enter data into a computer for extended periods of time
Ability to withstand external weather conditions
Compensation
Compensation is commensurate with experience. Aeon offers a comprehensive benefits package for full-time employees which includes: medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, paid time off and an employee assistance program.
If you are interested in applying for this position, click on the button above for the location that may interest you.
Position is open until filled.
Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.
Aeon is anEqual Opportunity / Affirmative Action Employer
Employees andresidents are encouraged to apply.
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