Project Analyst / Document Manager

Full job description Description and Functions Open Until Filled GENERAL DESCRIPTION:


The Wyoming Department of Health seeks a highly committed and experienced project analyst to support the Project Management Office in all aspects of the Medicaid Management Information System replacement project (MMIS). The MMIS is the core data and payment processing system for the Medicaid agency and processes $600 million per year in claims. This position will work directly with a team dedicated to this project and will report to the Project Management Office Contracts and Planning Manager.


The MMIS replacement project is a high-profile multi-year, multi-million dollar initiative and includes implementing components and services. Component projects (modules) include a pharmacy benefit management system and services, system integrator, decision support system/data warehouse, business intelligence tools, fraud/waste/abuse case tracking tools and fraud detection tools, third-party liability services, provider enrollment services, care/case management services and benefit management services.


The Project Analyst will perform specialized program support for the Medicaid Management Information System Replacement Project, known as WINGS, encompassing project management office operational activities and project-specific business analyst and support activities. These activities include document management; request for proposal and requirement development; project management and support; module certification; writing, research, and communication activities; process analysis; financial management and support; and coordination and administrative duties. This individual serves as the primary coordinator for all document management, document assignment, and SharePoint system administration for the WINGS MMIS replacement project.


The Project Analyst must be able to effectively plan and facilitate meetings; prioritize and complete assignments; track documents, requirements, and action items; capture and communicate important points and ideas; understand business needs; and be solution-oriented and willing to work towards substantial team accomplishments. The Project Analyst must be able to apply judgment with respect to communications and confidentiality. This position requires advanced level proficiency in the use of standard desktop applications and Google applications (mail, calendar, sites, docs) used by the State of Wyoming. This position also requires intermediate proficiency with document repository tools and a willingness to rapidly achieve advanced level proficiency in document management tools such as SharePoint.



Human Resource Contact: ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

Maintain document repository, inventory, and current status of all project documents and deliverables. At present, this is a considerable library comprising over 10,000 documents. Maintain appropriate versioning for all system documentation and deliverables generated by the Agency and WINGS vendors. Create and maintain project templates and style guides. Maintain compliance with the privacy of project documentation developed by the Agency or WINGS vendors. Troubleshoot technical difficulties with Microsoft Cloud SharePoint document repository and liaise with vendors to develop solutions as needed. Gather business, functional, and non-functional requirements in an expeditious and effective manner. Assist with the writing and editing of Requests for Proposals (RFPs) and serve as a resource for general status information related to the administration of RFPs. Analyze planning, design, development, testing, piloting, implementation, maintenance, and operations activities related to the MMIS Replacement Project for Medicaid, and other WDH programs that utilize the MMIS. Ensure validation of project requirements throughout implementation. Perform user acceptance testing including development and execution of test cases and coordination with subject matter experts to ensure full coverage of the business need. Participate, when applicable, in the Change Control Board (CCB). Manage contract-related questions and amendments on projects associated with WINGS. Review project deliverables, provide feedback, and make recommendation as to approval when applicable. Troubleshoot complex issues or technical problems and resolve or make recommendations on solutions. Assess, document, and track project risks and develop strategies for risk mitigation. Collaborate with project teams in order to organize, lead, and prepare module certification efforts including the creation of evidence documentation and review of vendor evidence. Lead evaluation teams for procurements and coordinate the evaluation and selection process on procurements associated with WINGS. Assist with planning, note-taking, and compiling results from procurement activities including Proposal Evaluation Teams, vendor fairs, and other procurement mechanisms. Plan, prioritize, schedule, and coordinate meetings for appropriate WINGS team members as well as the broader department Write and review documents to support the project. Maintain document repository, inventory, and current status of all project documents and deliverables. At present, this is a considerable library comprising over 10,000 documents. Maintain appropriate versioning for all system documentation and deliverables generated by the Agency and WINGS vendors. Create and maintain project templates and style guides. Maintain compliance with the privacy of project documentation developed by the Agency or WINGS vendors. Troubleshoot technical difficulties with Microsoft Cloud SharePoint document repository and liaise with vendors to develop solutions as needed. Gather business, functional, and non-functional requirements in an expeditious and effective manner. Assist with the writing and editing of Requests for Proposals (RFPs) and serve as a resource for general status information related to the administration of RFPs. Analyze planning, design, development, testing, piloting, implementation, maintenance, and operations activities related to the MMIS Replacement Project for Medicaid, and other WDH programs that utilize the MMIS. Ensure validation of project requirements throughout implementation. Perform user acceptance testing including development and execution of test cases and coordination with subject matter experts to ensure full coverage of the business need. Participate, when applicable, in the Change Control Board (CCB). Manage contract-related questions and amendments on projects associated with WINGS. Review project deliverables, provide feedback, and make recommendation as to approval when applicable. Troubleshoot complex issues or technical problems and resolve or make recommendations on solutions. Assess, document, and track project risks and develop strategies for risk mitigation. Collaborate with project teams in order to organize, lead, and prepare module certification efforts including the creation of evidence documentation and review of vendor evidence. Lead evaluation teams for procurements and coordinate the evaluation and selection process on procurements associated with WINGS. Assist with planning, note-taking, and compiling results from procurement activities including Proposal Evaluation Teams, vendor fairs, and other procurement mechanisms. Plan, prioritize, schedule, and coordinate meetings for appropriate WINGS team members as well as the broader department. Write and review documents to support the project. Develop and/or prepare correspondence, memoranda, reports, and other project documents using appropriate word processing and spreadsheet tools. Perform research and compile and maintain information in response to WINGS team member requests. Perform scribe and note-taking functions in meetings as needed. Create, update, and distribute process documentation including process narratives and project business process flows. Evaluate the effectiveness of processes and advise administration and stakeholder groups and make improvement recommendations. Interact with end users to ensure existing systems are meeting user needs. Perform workflow analysis for system users and apply analysis information to a long-term plan for the Department's MMIS especially as they relate to other health and economic assistance programs. Perform workflow analysis for system users and apply analysis information to a long-term plan for the Department's MMIS especially as they relate to other health and economic assistance programs. Monitor timelines, resources, and budgets on projects associated with WINGS. Manage project funding and funding requests and modifications on the smaller projects associated with WINGS. Assist with State/Federal project funding requests and modifications (APDs), and WINGS budget/expenditures on the smaller projects associated with WINGS. Qualifications PREFERENCES:


A Bachelor's Degree in Business, Healthcare, Business Management, Computer Technology, or Public Administration (or similar degrees) with a minimum of three years of progressive and successful experience in a business or project setting is required for this position.


Experience as a team member in large projects is preferred for this position, and related project management experience or certifications should be noted in the application.



KNOWLEDGE: Knowledge of project management methodologies. Oral and written communication skills to communicate with a broad range of audiences, including administrators, legislators, contractors, and staff. Ability to communicate with technical and non-technical audiences. Knowledge of and ability to organize diverse tasks and requests. Knowledge of effective time management methodologies and approaches. Knowledge of basic project management related to information technology systems. Knowledge of system or process assessments or improvement. Knowledge of business process documentation. Knowledge and effective use of Microsoft Suite including Word, Excel, and PowerPoint. Knowledge and effective use of Microsoft SharePoint or other document management repositories/tools. Knowledge and effective use of Google Mail, Google Calendar, and Google Sites. Knowledge and ability to effectively use Microsoft Visio. Knowledge of system or process assessments or improvement. Knowledge of business process documentation and redesign and documenting business process flows. MINIMUM QUALIFICATIONS:


None - See "Preferences"

Necessary Special Requirements PHYSICAL WORKING CONDITIONS : Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. NOTES: FLSA: Non-Exempt The Wyoming Department of Health is an E-Verify employer. This position is an At-Will Employment Contract and includes a single Health Insurance plan. This position pays for actual hours worked and is limited to 40 hours per week. The hourly rate is not negotiable by the hiring manager. This position does not include paid vacation time, paid sick time, paid holidays, family health insurance, retirement, or other benefits. These items are not negotiable by the hiring manager. Supplemental Information 048-Wyoming Department of Health - Division of Healthcare Financing
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Non Benefit Position