Program Support Assistant

Duties The Logistics Program Support Assistant (LPSA) assists the Administrative Officer (AO) to coordinate and implement all the administrative activities of the service. Major duties include but are not limited to:
Program Support- Performs work involving the collection, compilation, and /or tracking of data and statistical information in support of the Logistics Service program operation. Clerical Support- Provides clerical contact support for Logistics Service including answering phones, scheduling interviews and office appointments, tracking and monitoring deadlines, and coordinating with Human Resources Customer Service- Meets the needs of customers while supporting VA Missions. Employee with take initiative in resolving issues and refer complex problems to their immediate supervisor, with proposed alternative solutions. Timekeeping- Serves as the official timekeeper for the site and maintains timecards for all employees. Personal/Professional Development/Training- : Follows guidelines consisting of established procedures and specific guidelines in the form of agency policies and procedures, VA/VHA Directives, Handbooks, federal codes and specific related regulations pertinent to training and administrative protocol. Local travel to and from the main facility as needed. Work Schedule: Monday through Friday, 7:30am - 4:00pm

Position Description Title/PD#: Program Support Assistant/PD10418A

Physical Requirements and Work Environment: Requires some physical effort such as standing, sitting, walking, or bending. There are no special physical demands. The work is performed in an office setting involving everyday risks or discomforts. Normal safety precautions are adequate. Requirements Conditions of Employment You must be a U.S. citizen to apply for this job Subject to a background/suitability investigation May serve a probationary period Selective Service Registration is required for males born after 12/31/1959 A complete application package; Resume, Transcripts, etc. Selected applicants will be required to complete an online onboarding process Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement.



GS-06 grade level: At least one (1) full year of specialized experience equivalent to the GS-5 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of a Program Support Assistant, and that is typically in or related to the work of this position. Specialized experience includes meeting deadlines, monitoring and following up with human resources, maintaining and filing documents, onboarding new employees, data analysis, knowledge of rules, regulations, procedures throughout many areas including human resources, knowledge of specialized platforms such as USA Staffing, ePas, HR Smart, LEAF, VATAS, yourIT, yourHR etc., Microsoft Office software programs such as MS Word and Excel, One Drive, and Teams



There is no educational substitution for the GS-06 level.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


You will be rated on the following Competencies as part of the assessment questionnaire for this position: Clerical- Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms. Communication- Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately. Computer Skills- Uses computers, software applications, databases, and automated systems to accomplish work. Education This job does not have an education qualification requirement.
Additional information The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be well-qualified, applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors if applicable, and must be proficient in most of the requirements of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website which can be found at



Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.



This job opportunity announcement may be used to fill additional vacancies.


If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Documents Required:


Resume

Documents Accepted:

Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action

Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.



Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.



Applications are accepted online. Applying online will allow you to review and track the status of your application. How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 05/02/2024 to receive consideration. To preview the questionnaire click


1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.


2. Click Submit My Answers to submit your application package.



NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the M ore Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.



To return to an incomplete application , log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information Christen Watson Phone Email Address Ralph H Johnson Department of Veterans Affairs Medical Center
109 Bee Street
Charleston, SC 29401
US
Next steps After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents Documents Required:


Resume

Documents Accepted:

Cover Letter DD-214/ Statement of Service Disability Letter (Schedule A) Disability Letter (VA) Resume Separation Notice (RIF) SF-15 SF-50/ Notification of Personnel Action

Please review the above list(s) to ensure you have included all necessary documents required for your application. Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.



Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.



Applications are accepted online. Applying online will allow you to review and track the status of your application. Help This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.