Program Manager - Mozilla Builders

Why Mozilla?
Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we're shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we're doing this while never losing our focus on our core mission – to make the internet better for people. 
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren't beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distributeopen-sourcesoftware that enables people to enjoy the internet on their terms.
About this team and role:
The Mozilla Builders program is a point of entry for startups, projects, and people that want to collaborate with Mozilla towards a shared vision of the future. Currently we are focused on collaborating to build best in class open-source AI projects and nurturing a community of developers that share Mozilla's mission to build a healthier internet and enrich people's lives. 
For 2024 we will be launching a cohort-based program that provides funding and support for open-source maintainers and founders. During the program, participants explore curriculum to build and scale open-source AI projects, build healthy communities, and design business models.
The Program Manager (PM) is the operational backbone of the Builders team. The PM's focus is on program operations and execution to deliver the best possible program experience for founders, mentors, partners, and other stakeholders. This includes event management, utilizing tools/developing processes to manage program data, building and scheduling the 3-month programming calendar, execution of Demo Day,  and developing the Builders playbook. The Program Manager is also responsible for collaborating closely with internal stakeholders to support their goals within the program.
The PM will have oversight of the Mozilla application process logistics and the management of the program. In addition, this role will maintain strong bonds with developers and startups, acting as a resource and looking out for relevant opportunities to support their success. This is a high visibility role with the opportunity to shape an exciting new program at Mozilla.
In this role, you will:Work with the team to develop the program plan and own the overall responsibility for the successful execution of programs and developing content and curriculum of the Mozilla playbook
Deliver the best possible program experience to founders, mentors, partners, investors and other stakeholders as measured by NPS and project performance
Manage the logistics for the program calendar, including applications, selections, onboarding, mentor schedules, meetups, demo day and ensure the participants, mentors, speakers, partners, and investors are fully informed about all program facing activities
Implement network events/programs to support founders and alumni both during program and outside of program
Develop relationships across Mozilla that can support our participants, communicate and collaborate with internal and external stakeholders to get work done timely and efficiently
As time permits, and as experience grows, work with Director and Engineers to source and evaluate potential investments related to the program themes, including market research, competitive analysis, investment memo development.
Support the development of a strong pipeline of startups with diverse and underrepresented founders
Own the operational and tactical  execution of accelerator programs, including selection, in-program experiences, Demo Day, and end of program celebrations
Deliver best possible accelerator experience to developers, mentors, partners, investors and other stakeholders as measured by NPS and company performance
Provide support and maintain relationships with developers and accelerator stakeholders through various communication methods
Measure and track program progress, cultivate and share best practices, and report insights from the program.

Your Professional Profile:
Required Experience / Knowledge + Skills:
Deep understanding of the Machine Learning and Artificial Intelligence landscape, including:
AI fundamentals and theories (neural networks, training models, gradient descent).
AI tools and libraries (e.g., TensorFlow, PyTorch, scikit-learn, Hugging Face Transformers).
AI modalities and applications (language models, image and video generation, speech generation).
Hardware capabilities, foundation models, and emerging startups and research areas.

At least 8 years of experience in technology roles related to program management, software development, operations, or similar fields.
Minimum 3 years of direct engagement with founders or open source project maintainers.
Skilled in using software development and automation tools to streamline processes and assess program impacts.
Proven track record in high-pressure environments focusing on project management, business operations, and event planning.

Core Required Attributes:
Passionate about technology and startups with an entrepreneurial spirit and a commitment to continuous learning.
Skilled in creating and managing detailed project timelines, coordinating effectively across multiple stakeholders and managing dependencies to ensure timely and successful project delivery.
Ability to proactively anticipate and meet the needs of multiple stakeholders.
Systems thinker adept at designing scalable processes and solutions.
High emotional intelligence with excellent active listening skills and empathy.

Bonus Points for…
Previous involvement with open source communities.
Experience in designing and delivering educational content and curriculums.
Familiarity with organizing and managing accelerator programs, including Demo Day and event coordination.
Advanced proficiency in Asana, and other productivity tools like Google Docs and Slides.
Experience with "No Code" tools such as Airtable and Zapier.
Background in early-stage companies or roles that align with the responsibilities outlined above.

What you'll get:Generous performance-based bonus plans to all eligible employees - we share in our success as one team
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. (varies by country)

About Mozilla Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.
Commitment to diversity, equity, inclusion, and belonging
Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations,gender identities, and expressions.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us athiringaccommodation@mozilla.comto request accommodation.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
Group: C
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Req ID: R2504