Program Manager

Full job description All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Job Posting Title:
Program Manager
Position Type:
Professional / Unclassified
Department:
LSUAG PL3 - SBAE - LaHouse Resource Center (Carol Jean Friedland (******** ))
Work Location:
Louisiana House
Pay Grade:
Professional
Job Description:
Work Location: This position will be housed at the Louisiana State University AgCenter – LaHouse Resource Center in Baton Rouge, LA.
Position Description: The program manager at LaHouse, operating under the overall direction of the LaHouse director, oversees facility operations and maintenance, training center management, usage and rental management, community engagement, promotion and marketing, customer service and satisfaction, and financial management to advance the center's mission of promoting resilient, sustainable and healthy housing solutions. Duties include:
Facility Operations and Maintenance: Ensure the smooth operation and maintenance of all facilities including the LaHouse demonstration home, mobile exhibit, training center, and interior and exterior demonstration areas, to provide a welcoming and functional environment for visitors, educational programs, and events.
Training Center Management: Manage the LaHouse professional training program including scheduling, marketing, and logistics coordination to accommodate the diverse needs of training programs, instructors, and participants, while maximizing resource utilization and minimizing scheduling conflicts. Proactively identify new training courses and assess clientele interest.
Usage and Rental Management: Actively seek opportunities to increase the utilization of LaHouse facilities by educational groups, organizations, businesses, and individuals. Execute rental agreements and serve as the primary point of contact for inquiries, bookings, and coordination of events and rentals.
Community Engagement: Foster relationships with local community groups, organizations, businesses, and government entities to identify collaboration opportunities, promote partnerships, and enhance community engagement with LaHouse. Participate in community events, networking activities, and outreach initiatives to raise awareness and build connections.
Promotion and Marketing: Develop and implement strategies to promote LaHouse and increase its visibility within the community, regionally, and nationally. Collaborate with LaHouse staff and AgCenter Communications to showcase the center's offerings and attract visitors, participants, and renters.
Customer Service and Satisfaction: Provide exceptional customer service to all visitors, renters, and stakeholders of LaHouse, ensuring their needs are met and their experiences are positive. Address inquiries, concerns, and feedback promptly and professionally to enhance satisfaction and loyalty.
Financial Management: Manage budgets for facility operations, marketing initiatives, and rental activities, ensuring financial sustainability and accountability. Monitor expenses, revenue streams, and financial performance, and identify opportunities for cost savings and revenue generation.
Qualification Requirements:
Bachelor's degree in business administration, facility management, or related field.
Demonstrated experience in program management and administration.
Proven ability to manage training center programs, including scheduling, marketing, and logistics coordination.
Excellent community engagement skills, including relationship-building with diverse stakeholders and participation in community events.
Proficiency in promotion and marketing strategies, with a track record of increasing visibility and attracting visitors to educational facilities or programs.
Exceptional customer service skills, with a focus on ensuring positive experiences for internal and external stakeholders.
Financial management experience, including budget management, expense monitoring, and revenue generation.
Preferred Qualifications:
Master's degree in business administration, facility management, or related field.
Demonstrated experience in facility operations and maintenance, preferably in a similar educational or public-facing environment.
Previous experience in a leadership role within a facility management or educational program management setting.
Familiarity with resilient, sustainable and healthy housing solutions.
Demonstrated experience in residential construction, real estate, property management, or related field.
Experience in developing and implementing community engagement strategies, particularly within the context of promoting educational initiatives.
Demonstrated ability to assess change in awareness, knowledge, attitudes, and behavior of clientele through LaHouse programming.
Understanding of grant writing and fundraising strategies to support financial sustainability and growth initiatives for LaHouse.
Certification or training in facility management, event planning, or related fields.
Salary and Benefits: Salary will be commensurate with qualifications and experience. The LSU AgCenter has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, life, long-term disability, accident, vision, long-term care, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses), university holidays (14 per year, typically includes a week off at Christmas), generous annual (vacation) and sick leave benefits, Employee Assistance Program, and possible educational leave and tuition exemption for coursework at campuses of the LSU System. Specific benefits depend on job category, percent effort, and length of employment.
Date Available: Upon completion of the selection process/
Application Deadline: March 27, 2024, or until a suitable candidate is identified.
Application Procedure: Apply online at (or through Workday for internal applicants) by attaching cover letter with detailed CV including educational, employment, and research or outreach experiences, official transcripts, three letters of recommendation, and any other pertinent information. Letters of recommendation can be sent directly to:
Dr. Carol Friedland
Director, LaHouse Resource Center
Department of Biological and Agricultural Engineering
LSU AgCenter
3622 Gourrier Ave,
Baton Rouge, LA, 70820
Email: Web site:
The LSU Agricultural Center is a statewide campus of the LSU System and provides equal opportunities in programs and employment. An Equal Opportunity Employer.

Additional Job Description:
Competencies:
None Special Instructions:
Program Manager
Posting Date:
March 13, 2024
Closing Date (Open Until Filled if No Date Specified):

Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - The LSU AgCenter has an attractive benefits package with a wide variety of benefit options. Benefits offered include retirement, multiple medical insurance options, supplemental insurances (dental, life, long-term disability, accident, vision, long-term care, etc.), Tax Saver Flexible Benefits Plan (saves tax dollars on some childcare and medical expenses), university holidays (14 per year), generous annual (vacation) and sick leave benefits, Employee Assistance Program, and possible educational leave and tuition exemption for coursework at campuses of the LSU System. Specific benefits depend on job category, percent effort and length of employment.

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

About the LSU Agricultural Center:
The LSU AgCenter
, is one of eight campuses within the broader LSU enterprise (LSU System). The LSU AgCenter includes the Louisiana Agricultural Experiment Station, which conducts agricultural-based research, and the Louisiana Cooperative Extension Service, which extends the knowledge derived from research to the people of the state. The AgCenter is headquartered in Baton Rouge and has 12 "on campus" academic departments and five regions which are made up of 15 branch research stations and an extension office in each parish. For more information, visit the AgCenter's website at .
The LSU Agricultural Center is an Equal Opportunity Employer and SAME Agency:
The LSU Agricultural Center is a statewide campus of the LSU System and provides equal opportunities in programs and employment. The AgCenter is committed to fostering an environment of inclusion, respect, and appreciation of differences in individuals. The AgCenter is also designated as a State As a Model Employer (SAME)
agency and provides assistance to persons needing accommodations or with the accessibility of materials. HCM Contact Information:
Questions or concerns can be directed to the LSU AgCenter Human Resources Management Office at or emailed
.