The Program Manager reports to the Executive Director and is responsible for supporting the day-to-day operations of the 10KSB program. They play a vital role in ensuring program operations are effective by acting as a key liaison to program participants from application to graduation.
The Program Manager will work closely with the Lead Faculty, Executive Director, and Outreach Manager/Director in managing the application and selection process, program logistics, and coordinating key meetings and activities.
The successful candidate will be outcome-oriented, a problem solver, detail and task oriented, a skillful communicator, creative, self-motivated, be able to operate and complete tasks with minimal oversight, and will be an effective collaborator. High touch customer service skills are a plus. Responsibilities include: ? Work with the Outreach Director to schedule and manage interviews, and collect and process application materials
? Schedule applicants and panelist for interview day
? Deliver acceptances and regret phone calls
? Send welcome emails with all logistical information required for the start of the program
? Coordinate business owner referral challenges in the classroom
? Host in-person information sessions and finalist workshops (each 3x per year) About Morgan State University
Morgan State University is the largest historically black college (HBCU) in Baltimore, Maryland and is Maryland's designated public urban university. Our University offers a dynamic and vibrant environment that encourages a culture of contribution and collaboration. We are always looking to expand our network of professionals who are committed to excellence and strive to provide the best environment for our students.
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