Program Director - Dental Assistant

Summary of Position:  The Dental Program Director (PD) is responsible for the overall effectiveness of the Dental program, as well as overseeing the management of the core courses at the Clearwater campus, and directly supervises the faculty who report to them. As such, the PD is responsible for the leadership and administration of assigned courses and faculty teams and overall program outcomes. The PD informs a variety of Education department and institutional affairs including program effectiveness plans, advisory boards, faculty council and committees, taskforce meetings, targeted student outreach, satisfactory academic progress, accreditation/certification, policy and procedure adherence, as well as faculty and staff hiring, supervision and development. In addition, the Program Director leads the retention, graduation, and placement success of associate degree and diploma programs, and effectively and efficiently with the Senior Clinical Program Director, General Education, Learner Services, Career Services, and other departments as appropriate to problem-solve and execute data-driven solutions to increase program health, curriculum viability, instructor performance, and student achievement. Program Directors leverage their work history and connections in the related employment field to attract Advisory Board members and other career-related information to help inform the strategic planning for their program.
The Program Director reports to the Senior Clinical Program Director.
UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 
Anticipated starting salary of $70,000 Medical (including prescription), Dental, Vision (UMA subsidized) FSA/HSA (Depending on Medical Plan chosen)$50,000 Life Insurance (UMA paid) Additional Voluntary Life Insurance (Team Member paid) Employee Assistance Program – EAP (UMA paid) Long Term Disability (UMA paid) Short Term Disability (Team Member paid) Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid) Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age) Pet Insurance Identity Theft Protection Key Responsibilities: Functional: Provides core content instruction to students based upon the UMA standardized curriculum. Partners effectively with Education department program teams to refine UMA's approach to core curriculum, assessment and remediation as well as Program, Student and Faculty Affairs including Taskforce Meetings, Advisory Boards, UMA Cares, Disability Services, Faculty Training and Support, Summits as scheduled, and Commencement.  Partners with General Education Chair to support associate degree program vision and strategy as it pertains to general education and elective courses. Reviews and analyzes key performance indicators to assess course health, curriculum viability, instructor performance, and student achievement of the program. Progress monitors student performance, engagement, persistence, and growth to facilitate problem-solving and data-driven solutions to increase program health, curriculum viability, instructor performance, and student achievement.  Leads cross content collaboration, team infrastructure, and effective problem-solving to develop action plans focused on the quality of the program's curriculum and instruction as well as multi-tiered supports/interventions. Identifies and advocates for support needed to ensure student progress that facilitates, fosters, and promotes prevention and early intervention practices supported by collaborative efforts between instructors, academic specialists (online campus) and advisors for students in core program courses.  Assumes leadership role in faculty meetings, Education department leadership meetings, taskforce meetings, advisory boards and other working groups as assigned.  Models online and classroom-based educational best practices, effective teaching/coaching techniques and collegial, and positive environment that promotes excellence in teaching and service.  Provides leadership for an effective curriculum development and refinement process which incorporates feedback from a range of stakeholders including program leadership, faculty, advisory boards, taskforce members, subject matter experts, curriculum team leadership, and cross department partners.  Performs other duties or special projects as assigned/required. Technical: Uses MS office suite, particularly Word and Excel at a professional level of proficiency Works proficiently within the learning management system and student information systems.  Navigates effectively through reports, graphs, and data to understand data trends, analyze data for root cause, and make recommendations for additional data needed for review.  Team Member Leadership Maintains supervisory knowledge of their program by establishing and enhancing academic and professional networks, attending conferences and workshops, participating in professional associations and staying abreast of emerging issues and trends related to education and online learning.  Oversees assigned Faculty in accordance with approved rubrics and faculty expectations and supports faculty in their development and career progression to ensure a high performing faculty team.  Monitors staffing needs to assist with recruiting full-time instructors, adjunct faculty, program leadership, industry subject matter experts, distance education specialists, and advisory board members.  Builds a strong culture of accountability and high performance Supports the effective onboarding of new faculty through collaboration with the Faculty Affairs team and individual connections with new instructors.  Sets clear expectations for all Team Members. Analyze goals, activities and results to determine action plans to improve individual and team performance per stated performance management guidelines.  Ensures that UMA values are being demonstrated and policies are being followed.  Financial Leadership Maintains awareness of the organization budget cycle, priorities, and processes to prioritize faculty and other team requests for improvements to align with financial timelines Ensures the execution of objectives and tasks necessary to meet short and long-term financial goals and planned ROI for new initiatives.  Support Institutional Initiatives Keeps current on UMA goals, objectives, and progress Engages in UMA sponsored activities and initiatives as appropriate Leads with courage in support of change initiatives that impact organization Manages and assists in coordinating efforts between departments within UMA Provides feedback and input Compliance: Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.  Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.  Work Experience, Skills & Abilities: Minimum Requirements: Master's Degree or combination of Bachelor's degree and equivalent experience in healthcare or related field, as appropriate to the program content.  Administrative and/or supervisory experience with teams in the delivery of academic and/or social services.  An industry certification/licensure if consistent with employment in the healthcare field of instruction (all certifications/licensures must remain active and be maintained as required by State and/or accrediting commissions). Proven track record of delivering successful results with non-traditional students.  Proficient verbal and written English Able to support a diverse and inclusive work environment Five (5) or more years of experience in the field of Dentistry. Preferred Requirements: Master's Degree in healthcare or related field, as appropriate to the program content.  Three (3) or more years of administrative and/or supervisory experience with teams in the delivery of academic and/or social services.  Online teaching experience in an accredited post-secondary institution.  Three (3) or more years of experience in online education or proprietary industry.  Five (5) years or more experience as a Dental Assistant with expanded functions. Working Environment: Flexibility to work evenings and weekends as Physical Demands: Requires long periods of sitting at a desk working on a computer Requires occasional bending, stooping, and squatting Requires occasional lifting of up to 10 lbs. OUR VALUES Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. ACT WITH INTEGRITY We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.
CHAMPION STUDENT OUTCOMES We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students' educational and career success. We excel at building our students' confidence and empowering them to reach their full potential.
COMMIT TO TEAM MEMBER SUCCESS We are committed to our team members' success and to each other's success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.
PURSUE RESULTS WITH PURPOSE We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.
HAVE FUN. BUILD ENERGY Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.
WORK AS ONE We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.
Acknowledgement This job description is intended to be an accurate reflection of the current position. It may not include every job responsibility. Job duties may fluctuate based on needs of the business. UMA reserves the right to revise the job or require that additional or different tasks be performed.
I have read and understand all the responsibilities and accountabilities in my job description. This job description is a tool used by me and management to help assess, evaluate and provide guidelines and expectations for the position named herein. I understand that it is not a contract and it does not constitute any guarantee of future employment. 
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