1. Oversees and coordinates program activities. Establishes, selects, implements, and coordinates administrative functions, procedures, and systems. 2. Based on knowledge of and experience with program activities, objectives and staff, serves as principal source of information on policies, procedures, programs and office activities. Establishes and maintains professional relationships with internal and external contacts. 3. Processes and monitors expenses and ensures adherence to budgetary guidelines. Prepares budget drafts based on existing budgets. May oversee, coordinate and/or complete applications and materials needed for grant submission. 4. Composes substantive correspondence and written material. Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes, produces and distributes reports or portions of reports. May create simple databases. 5. Provides editorial support for a journal/publication. Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work. 6. Oversees, instructs, and coordinates activities of support staff. 7. Ensure compliance with University, Federal, and State guidelines, rules, and regulations. 8. May perform other duties as assigned.
Required Skill/ability 1: Strong interpersonal skills and ability to work collaboratively with a variety of people to achieve common goals. Ability to work independently and contribute to team objectives. Commitment to an inclusive workplace. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.).
Required Skill/ability 2: Strong oral and written communications skills. Ability to convey complex logistical details clearly and concisely both verbally and in writing. Ability to provide excellent customer service via phone, email, and in person.
Required Skill/ability 3: Exceptional organizational skills, accuracy, and attention to detail. Ability to meet deadlines, juggle multiple projects simultaneously, and tolerate interruptions. Ability to maintain strict confidentiality.
Required Skill/ability 4: Flexibility and agility in response to new situations and changing work demands. Ability to work in a high-pressure environment while maintaining accuracy and professionalism. Demonstrated ability to show initiative and to learn new skills.
Required Skill/ability 5: Strong computer skills including tools such as Microsoft Outlook, Word, Excel, PowerPoint, Drupal, Box.com, Workday, and Monday.com. Advanced skill level with one or more software platforms including e-mail, spreadsheets, word processing and web content management systems. Ability to master new IT tools, resources, and databases.
Preferred Education: Knowledge of the University's organization as well as YAA's primary alumni relations programs. Experience with alumni affairs and/or affinity travel programs. Familiarity with Yale online tools including Hopper and other tools. Facility with event planning and/or organizing educational programs. High aptitude for learning new software platforms.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Program Coordinator
University Job Title: Program Coordinator, Lifelong Learning & Travel
Preferred Education, Experience and Skills: Knowledge of the University's organization as well as YAA's primary alumni relations programs. Experience with alumni affairs and/or affinity travel programs. Familiarity with Yale online tools including Hopper and other tools. Facility with event planning and/or organizing educational programs. High aptitude for learning new software platforms. Six years of related work experience, four of them in the same job family at the next lower level and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education. About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.
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