Program Assistant I

Job summary
The Program Assistant I is a member of a dynamic team focused on coordinating all aspects of patient care.The role supports the team in coordinating access to FHCC services by completing essential administrative and customer support activities.
Job seniority: entry level
Responsibilities
• Sends information to patients as directed• Routes medical records and compiles chart• Requests and receives diagnostic films and pathology slides as directed• Performs Intake Liaison duties as needed. This includes, but not limited to, routing and delivering medical records and other information to the clinics• Provides telephone coverage for FHCC Reception on a limited basis
Requirements
• High school graduate or equivalent• Under direct supervision, ability to use initiative and sound judgment in carrying out responsibilities• Ability to communicate verbally in person, on the phone, and in writing in a clear and concise manner• Ability to use a mouse, navigate computer programs, enter data into computer systems in accurately and efficiently• Ability to work in a fast paced, complex healthcare environment• Ability to establish professional relationships with patients, families, staff and providers• Demonstrated customer service skills
Benefits
• Comprehensive benefits package designed to enhance health, well-being, and financial security• Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months)