We are looking for an organized Product Support Representative to join our incredible team at Jobs for Humanity in Brown Deer, WI.
Growing your career as a Full Time Product Support Representative is a fantastic opportunity to develop key skills.
If you are strong in project management, adaptability and have the right vision for the job, then apply for the position of Product Support Representative at Jobs for Humanity today!
Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: FIS Global Job Description Job Title: Product Support Representative I
Job Type: Full-Time
Experience: Experienced (relevant combination of work and education)
Education: Bachelor of Commerce/Business
Location: Flexible (remote work available)
Job Description Join our diverse and inclusive team at FIS, where we value and respect individuals from all walks of life. As a Product Support Representative I, you will play a crucial role in supporting our clients in using FIS software products. Your responsibilities will include:
Assisting customers and suppliers with their inquiries and support issues Providing in-depth product support and researching client issues Documenting customer information and recurring technical issues for product quality improvement Supporting various payment methods, such as virtual cards, ACH, checks, and wires Requirements: Prior banking experience preferred Strong analytical, organizational, and time management skills Ability to work independently Excellent communication and problem-solving skills Knowledge of FIS products is a plus Bilingual in Spanish is a plus, but not required What we offer: Opportunities to innovate in the field of finance and technology Tools for personal and professional growth An inclusive and diverse work environment Support for community involvement and giving back Competitive salary and benefits Privacy and Equal Opportunity: We are committed to protecting your privacy and ensuring equal opportunity for all applicants. For more information about our privacy practices, please visit our Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. To learn more, please review our EEO is the Law poster here.
Sourcing Model: At FIS, we primarily hire directly and do not accept resumes from recruitment agencies that are not on our preferred supplier list. We are not responsible for any fees related to resumes submitted through non-preferred recruitment agencies.
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Benefits of working as a Product Support Representative in Brown Deer, WI:
? Career Growth Potential
? Continuous Learning Opportunities
? Generous Compensation
? Remote Work opportunity
