The Produce Manager is responsible for managing all aspects of the Produce Department including staff, sales, margin, and labor. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Produce Department.
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Essential Duties & Responsibilities · Prepares the weekly sales and labor projections for the Produce Department in order to maximize sales and profits; ensures department operations are within the labor percent allowed.
· Monitors and controls all costs and expenses; includes maintaining proper ordering and inventory control, ensuring proper weighing procedures, controlling shrink, and monitoring ad displays.
· Manages the Produce Department staff including hiring, training, scheduling, coaching, and initiating required performance reviews; ensures staff is trained on all policies and procedures.
· Oversees shift operations including writing and/or approving Department work schedules.
· Ensures weekly flyer ads are in stock and ready for sale during business hours and that product for upcoming ads are ordered, in stock, and available for processing.
· Stocks and trims produce department; includes presentation of product, maintaining product levels, and organizing vegetables and produce as set by the Produce Department schematics as well as ensuring tag and pricing accuracy.
· Ensures cleanliness of produce aisles, storage area, and work area for safety; includes cleaning of shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from floor and sweeping.
· Responds positively to customer's inquiries and assists customers with purchases, information and product selection; requires selling and cross selling of products.
· Receives, inspects, and logs products for accuracy of shipment, temperature, and quality.
· Monitors the rotation of all produce products paying particular attention to expired stock and discarding outdated or spoiled items.
· Logs invoices daily and balances the produce general ledger and financial statements.
· Oversees pre-inventory preparation; includes thorough back stocking and assuring tags match products.
· Manages department inventory control ensuring no out of stocks and/or over-stocks.
· Stocks, cleans, and maintains proper temperatures for wet racks.
· Sustains a high level of product knowledge and product preparation.
· Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
· Other duties as assigned.
Education and Experience · High school diploma or equivalency degree.
· Must have a minimum of 5 years professional experience.
· Preferred 3-5 years grocery retail experience in Produce department processes and procedures.
· Previous experience in a natural foods industry is a plus.
Knowledge, Skills, and Abilities · Must maintain the highest level of customer service at all times.
· Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
· Must have the capacity to take initiative when problems arise.
· Flexibility to adapt in a variety of situations.
· Must have advanced attention to detail with the capability to prioritize and meet deadlines.
· Excellent written communication and documentation skills.
· Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
· Must have knowledge with MS Office including Outlook, Word, and Excel.
· Ability to multitask and have excellent organizational skills is essential.
· Must be able to lead, support, and contribute to team goals.
· Ability to work varied hours/days as business dictates.
· Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
· Must have advanced knowledge of math, weights, and measures.
· Demonstrate ability to analyze and interpret Company financial statements and results.
· Must have the ability to push and pull fully loaded hand trucks and use box cutters.
· Must understand proper handling, preparation, seasonality, and appropriate shelf life of products.
Job Function Analysis Physical Demands · Sit Rarely 1–2 hours
· Stand Continuously 1–8 hours
· Walk Continuously 2–8 hours
· Drive Frequently 2-4 hours
· Balance Frequently 34–66%
· Bend Occasionally 1–33%
· Climb (2–6 ft) Occasionally 1–33%
· Crawl Occasionally 1–33%
· Crouch/Squat Occasionally 1–33%
· Kneel Occasionally 1–33%
· Reach (forward & overhead) Frequently 34–66%
· Twist (45 degrees at waist) Occasionally 1–33%
Lifting/Carrying · 0–10 lbs. Occasionally 1–33%
· 11–25 lbs. Occasionally 1–33%
· 26–50 lbs. Occasionally 1–33%
· 51–100 lbs. Never 0%
Repetitive Motion Right & Left Grasping Frequently 34–66%
Fine Manipulation Occasionally 1–33%
Pushing and Pulling Occasionally 1–33%
Lower extremities Never 0%
Environmental Conditions: Some extreme temperatures are possible. Some ventilation and exhaust fans.
. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Requirements * Must maintain the highest level of customer service at all times.
* Ability to adapt to the ever changing high volume retail while working in a cross-functional team environment.
* Ability to multitask and have excellent organizational skills is essential.
* Must be able to lead, support, and contribute to team goals.
