DESCRIPTION Are you passionate about innovation and making an immediate impact on customers' lives? daily? Are you a data-driven, technical product leader with experience launching enterprise software?
As a Principal Product Manager - Technical, you will be responsible for (1) generating direct revenue as our products improve enterprises' customer or staff experiences, reducing operating costs, and generating incremental revenue; (2) managing a portfolio of enterprise SAAS subscriptions for verticals as well as building horizontal services (e.g. common management APIs, communication and personalization features) that enable Alexa to serve multiple customer segments; (3) designing strategies to deepen existing customers' relationship with Alexa outside of the home; and (4) collaborating with direct customers and channel partners to provide them with APIs to include Alexa voice experiences in their own industry products.
Key job responsibilities
•Develop requirements, product specifications, go-to-market plans, and marketing campaigns for key product features
•Lead the product vision and go-to-market strategy for a new strategic business
•Create buy-in for your vision across the Alexa organization and with external partners
•Influence leaders across engineering, design, business development, solutions architecture, marketing, PR, legal, and finance to deliver exceptional results
•Establish key performance indicators, drive feature adoption, and measure the health of your product and business
•Create and influence product roadmaps across a large organization
A day in the life
As a Principal, Product Management-Technical, you will work directly with customers to define the product vision and business plan for a new, strategic Alexa business. You will get buy-in on your vision from customers, partners, and executives across the company. You will collaborate with design and engineering leaders to define product requirements, delightful user experiences, and a scalable architecture. You will collaborate with marketing, PR, and BDSA leaders to define how to take your products to market and drive broad adoption. You will partner with business development, solutions architecture, and finance leaders to build roadmap(s) that empower them to achieve our P&L goals. Partner with customers and channel partners to provide them with APIs to include voice experiences in their own products.
About the team
Alexa Enterprise charter is to build and enable indispensable, frustration-free, Alexa experiences for properties worldwide – starting with resort hotels, telecom, travel, healthcare, and senior living. We build a portfolio of B2B2C software-as-a-service (SAAS) products that empower developers and enterprise companies to use voice to support their staff and delight their customers.
We serve world-class customers and our products have been featured in publications such as CNET and Forbes and Amazon has celebrated our progress in its quarterly earnings highlights. Customers have told us: 'You have saved lives' and 'helped our residents connect with their families.' Our team values work-life harmony and a diversity of lifestyles and family schedules. We love solving ambiguous problems for our customers. We Think Big, Deliver Results, and Earn Trust. We rapidly create and deprecate mechanisms that help us be more effective and connected.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA BASIC QUALIFICATIONS - 8+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience technical product management
