Practice Manager

Job Description

Job Description Description Are you looking to further your career in Veterinary Medicine in an environment where you can grow? Look no further, our Practice Manager opening at Metro Paws Animal Hospital - White Rock is the position for you!

The practice manager is responsible for creating a positive teamwork environment in which veterinarians and staff deliver quality medicine and exceptional client service. While partnering with the Managing Veterinarian (MDVM), you will be responsible for ensuring a profitable operation by growing revenue and managing costs while creating a practice culture based on high-quality patient care and exceptional customer service.
You Will Love

Managing, planning, coordinating the practice's overall operations, and cultivating a supportive and collaborative team environment
Partnering with the Regional Operations Manager to develop long-term practice vision and goals
Developing your team by utilizing things like regular staff meetings, and annual reviews
Maintaining compliance with organizations like OSHA and the DEA
Managing client retention through demonstrating and reinforcing exceptional client service
Managing all financial responsibilities such as payroll, accounts receivable, pricing, inventory, etc.
Partner with Hospital Leadership to lead team, ensure a great hospital culture and financial success for the clinic

You Will Bring

Bachelor's degree in business or a related degree is preferred
3-5 years of experience in a manager role, including customer service experience
Experience in a practice setting in positions of increased responsibility is a plus
Supervisory and leadership experience
Intermediate computer skills i.e. Microsoft Office suite and ability to become proficient in Practice Management Software
Strong leadership with a high level of emotional intelligence
Effective communication, both verbally and in writing
The ability to delegate tasks and achieves results with practice team members
Positive interpersonal skills with staff and clients and works well in a team environment
Excellent time management and flexibility

Benefits

401(k) with company match
Health, dental, vision, and life insurance
Paid parental leave
Access to 24/7 peer support mental well-being platform called Kindly Human
Paid Time Off (PTO)
Employee discounts - pet care, pet treatments, diabetic supplies,

vitamins/supplements,

prescriptions, and much more!
Training and career development

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