Police Personnel Operations Specialist

Full job description The Position The City of Oakland is an equal-opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.



Why join the City of Oakland Police Department?
The Oakland Police Department is recruiting to fill multiple Police Personnel Operations Specialist vacancies in the Human Resources Section and the Personnel Assessment System (PAS) Administrative Unit. This position provides technical and clerical assistance to members of the department and supervises many of the functions and activities of the Human Resources Section and PAS Administration Unit.


The incumbent supervises the daily operations of the unit, assists in the development and implementation of policies and procedures, supervises and evaluates staff, participates in the preparation of complex reports, responds to inquiries from sworn and civilian employees as well as the general public and ensures the delivery of quality customer service. The ideal candidate has strong problem solving and communication skills, is able to handle difficult and/or stressful situations, is self-motivated, professional, respectful, thrives in a team environment and can work independently.


Your unique experiences will be an important contribution to our success. As a Police Personnel Operations Specialist, you will be an integral member of the department's administration team and you will be key in developing and leading innovative processes and procedures.



We are looking for someone who is: Detail-oriented. You will need to be organized and meticulous with maintaining records systems to ensure accuracy and completeness. A critical thinker and problem solver. You thrive in a collaborative team environment and can skillfully manage a diverse and complex workload even when demand may exceed available resources. Strong analytical and problem-solving skills are necessary to effectively address challenges and compliance issues. Analytical. You will have the ability to gather and compile facts and data and apply and interpret police department policies and procedures. A clear communicator. You are able to effectively convey information both verbally and in writing, fostering clear and concise communication. A multitasker. You are able to manage multiple priorities and respond effectively to urgent matters. What you will typically be responsible for: Supervising the daily operations of the unit, assisting in the development and implementation of policies and procedures, evaluating staff, and participating in the preparation of complex reports. Generating reports, compiling statistics, documenting and tracking performance, measuring compliance, and supporting decision-making processes within the department. Identifying personnel that exhibit exemplary performance or demonstrating at-risk behavior, to serve as a developmental tool and intervention strategy, and to assist affected members and employees. Providing training and guidance to personnel on departmental policies, procedures, and best practices. Overseeing the recruitment and hiring process, managing employee relations and performance evaluations. A few reasons you might love this job: You will be working in a fast-paced learning environment. You have a significant role in leadership responsibilities. You are responsible for leading teams, making strategic decisions, and managing resources effectively. You will have the ability to demonstrate your honesty, moral, and ethical decision-making skills. You will have excellent learning opportunities to grow and develop your skills.

A few challenges you might face in this job: You will need to manage your volume of work and be responsible for navigating competing priorities with challenging timelines. You will manage a diverse team and be responsible for addressing personnel issues, fostering a positive work culture, and ensuring that the team is well-trained and motivated are ongoing responsibilities. You will be responsible for providing effective responses and resolutions. Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Reading Comprehension: Understanding and using written information Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Attention to Detail: Focusing on the details of work content, work steps, and final work products Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Innovative Problem Solving: Identifying and analyzing problems in order to propose new and better ways of doing things Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Writing: Communicating effectively in writing Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Leadership: Guiding and encouraging others to accomplish a common goal Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications.
Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.
Education: Bachelor's degree from an accredited college or university in business or public administration, social science, or a related field. Although experience may be substituted for formal education, applicants must have attained an education level equivalent to the twelfth grade (high school diploma or G.E.D.).
Experience: Four years of progressively responsible work experience in public personnel administration. Experience in personnel, payroll, compensation, records management, recruitment, and selection or training is desirable.

LICENSE/CERTIFICATE:


The successful candidate must complete a Personal History Questionnaire (P.H.Q.) and pass a job-related background investigation.



Desirable Qualifications: Experience with the principles and practices of supervision, evaluation, and training. Experience with the principles and practices of records management for a personnel section. Experience with developing and administering a budget for an Administrative Unit Experience with personal computer systems and software applications including word processing, spreadsheet, and database. Supplemental Information The Recruitment Process:
The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff review their experience, education, and training listed on the application against the "minimum qualifications" listed for the position.
Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas.
Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.
In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final.

For this recruitment, all qualified applicants will be sent a writing exercise, which will then be evaluated and rated by subject matter experts. The tentative date that the writing exercise will be sent to you for completion is the week of June 10th, 2024. Instructions will be emailed to all qualified candidates.


Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you're applying to a "restricted" posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass.


The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.



What's in it for you? 15 paid holidays Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement: CalPERS (California Public Employees' Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans Dental: Delta Dental full premium for employees and eligible dependents Vision: VSP full premium for employees and eligible dependents Sick leave: Employees accrue 12 days per year Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.
How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system.
If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.).
Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Alyssa Carnagey, Assistant HR Analyst, at .
Agency City of Oakland
Address 150 Frank H. Ogawa Plaza - 2nd Floor


Oakland, California, 94612
Phone Website The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*:



CalPERS Medical Dental Vision Medical Waiver Plan – Cash-In-Lieu Flexible Spending Accounts Commuter Benefits Group & Supplemental Life Insurance Employee Assistance Program (EAP) Guaranteed Ride Home (GRH) Pension Benefits Deferred Compensation Specific benefits may vary depending on the assigned specific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements