Player Services Representative

Overview: Player Service Representative
A Player Service Representative is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company good will. This role also sells gambling chips, tokens, or tickets to casino patrons, pay out jackpots and manages credit applications.
Responsibilities: Sale and redemption of casino chips and coin for cash (chips, foreign chips) and other like money items 
Issuance and redemption of Markers 
Customer deposits/withdrawals 
Cashing of checks utilizing computer terminals 
Establish new computer accounts and process document requirements for credit, check cashing with policy and regulatory guidelines 
Balancing assigned funds 
Create and issue Players Club cards and promote the program and related promotions 
Maintain up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information 
Ensure the protection of customer's rewards and credit lines 
Qualifications: Minimum of one year of cash handling experience at a minimum;
Ability to operate a computer terminal and communicate with the public in a clear and friendly manner 
Knowledge of 10 key, balancing of banks 
Solid decision-making, organization, and interpersonal skills 
Ability to thrive in a fast-paced multi-tasking, hands-on environment 
Minimum age is 21 years old 
What we offer you:  Multiple benefit plans to suit your needs 
Paid Time Off 
401K 
Opportunities for advancement 
Positive and respectful work environment where diversity is valued 
Generous employee discounts on dining, retail, amusements, and hotels 
Community volunteer opportunities 
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 
Posted Salary Range:USD $11.50 - USD $11.50 /Hr.