Player Services D/R Shift Supervisor

Overview: The Player Services D/R Shift Supervisor is responsible for assisting the Player Services Management Staff in the successful operation of Player Services Department. Representative is responsible for assisting the frontline representatives in accurate accounting of all financial transactions handled at the casino cage and assisting the guest to ensure an enjoyable gaming experience.
Responsibilities: Responsible for supervising the Player Services operation. Ensure the safety and security of employees and customers. Facilitates processes and procedures to control and reduce loss time injuries. Review staffing levels to maintain full employment. Delegate authority and assign responsibilities. Development of staff, ensuring that all policies and procedures are being followed, training and evaluating. Review department financial data. Review cage activities and promotions with Cage Manager. Meet with departmental directors and managers as necessary. Coordinates internal controls ISR Bank Services Act and gaming regulations. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Printing player cards, entering and retrieving information for new and existing accounts. Other duties as assigned. Qualifications: Two to five years experience in cage operations and supervision with a 2-year degree in related fields or equivalent work experience. Solid decision-making, organization, and interpersonal skills 
Ability to thrive in a fast-paced multi-tasking, hands-on environment 
Minimum age is 21 years old 
Valid gaming license What we offer you:  Multiple benefit plans to suit your needs 
Paid Time Off 
401K 
Opportunities for advancement 
Positive and respectful work environment where diversity is valued 
Generous employee discounts on dining, retail, amusements, and hotels 
Community volunteer opportunities 
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 
Posted Salary Range:USD $15.00 - USD $16.50 /Hr.