Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.
This position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.
As a Physical Security Specialist Sr. within PNC's Enterprise Technology Security organization, you will be based in Cleveland OH.
Qualified candidate is preferred to have law enforcement experience with a 4-year degree in Criminal Justice or similar fields of study, or work-related equivalent experience in the military, risk mitigation, or private security management experience with a focus on physical security.
You will be assigned a primary PNC office space in Cleveland, OH but will be asked to regularly travel in a geographical area which includes cities across the northern half of Ohio from Toledo to Youngstown, south to the Akron/Canton area to support and assess physical security at retail, facility locations, off-site ATMs, or anywhere PNC has an asset. Occasional travel outside of this area to support the physical security needs of the bank may be required. Qualified candidate must have the ability to be on-call after hours/weekends and will receive calls that may require guidance, or an in-person response should criminal activity be confirmed.
As a Physical Security Specialist Sr. you will be asked to work with physical and electronic security vendors to ensure our PNC assets are appropriately protected, and equipment is installed where applicable to meet PNC standards. Candidate will be asked to work closely with both facility and construction project managers, and to participate in/ provide input and oversight for projects that impact physical security.
You must possess proficient computer and communications skills to be able to write reports, create presentations, provide in-person or remote training to PNC employees, and be able to effectively communicate with PNC Management on the status of cases and/or physical security operations.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description
Advises on the overall company physical security strategy and leads the implementation of all physical security programs, policies and procedures within a region and area of responsibility, service contracts and related compliance with the Bank Protection Act (BPA) in a market.
Offers subject matter expertise surrounding the physical security strategy. Performs site inspections, adhering to the overall physical security strategy and standards. Identifies & resolves areas of risk/exposure. Recommends solutions and improvements to standards and policies including the maintenance and monitoring of access control systems and video surveillance systems. Applies knowledge of all applicable federal, state and local laws relating to security administration.
Oversees and/or provides direction to on-site management of all emergency events and coordinates emergency response. Manages & responds to physical security needs of employees, buildings, technology and materials.
Coordinates & manages vendor relationships within their area of responsibility to ensure all service level agreements are met. Approves contracts to meet developed policies and procedural guidelines for major business sites, segments or the entire location.
Provides direction and guidance to contracted physical security staff. Consults with branch staff, retail operations managers and major building staff and facilitates/assists with the physical security training. Identifies new and innovative approaches to training of security systems and procedures.
Regularly applies & shares intelligence with law enforcement in service of securing PNC employees, locations and assets both in response to and in anticipation of threats. Coordinates & provides executive protection as needed. Oversees initiatives and directs special projects, research and assignments related to physical security.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Competencies
Data Gathering and Reporting – Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company.
Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Employee Health and Safety – Knowledge of the procedures and programs in place in the organization to ensure employee safety (occupational health, fire safety and emergency response plan); ability to take appropriate and immediate actions in case of an emergency.
Facilities Management – Knowledge of the full spectrum of facilities management activities; ability to maintain, care for and develop commercial and physical facilities.
Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Personnel Security – Knowledge of, and ability to implement, the measures necessary to safeguard an organization's employees and visitors.
Premises Security – Knowledge of and ability to employ required tools, techniques and technologies to minimize losses due to breaches of physical premises security.
Security Management – Knowledge of information, personnel and premises security processes and procedures and ability to develop and maintain appropriate security levels.
Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
Bachelors
Additional Job Description
Benefits
PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC. Disability Accommodations Statement:
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO):
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
