Location: 4045 E. Bell Rd., Suite 163, Phoenix, AZ 85032
Schedule: Mon-Fri 9am-5:30pm with rotating Saturday's 9am-1pm
Objective To provide a high level of customer satisfaction by handling each customer with a personal service and ensure a positive experience. Must possess a vibrant personality and be able to multi-task with a pleasant demeanor during stressful situations. Always remember the customer is our top priority.
Essential Duties · Follow company policy and procedure regarding operation of a cash register including cash transactions, checks, charges
· Clean, stock and maintain customer area including (but not limited to): filling register supplies (bags, receipt paper, etc), tidying customer area (dusting, organizing, cleaning), and maintaining customer pick up area
· Complete HIPAA training and maintain HIPAA compliance with all healthcare interactions
· Learn pharmacy computer system and phone system to determine readiness of patient prescriptions and receive refill request to be passed to a technician for processing
· Learn and apply Arizona pharmacy law under the supervision of a pharmacist
· Greet patients and establish positive relationship with the pharmacy team
· Performing any other duties as assigned by a pharmacist or supervisor that fall within the permissible activities of a pharmacy clerk within the state of Arizona
· Clear criminal background & drug test
Position Requirements Basic Qualifications
· Familiarity with pharmacy software system helpful
· Excellent customer service experience
· Excellent written and oral communication skills
· Pharmacy Experience a plus
Physical Demands · Repetitive use of hands and fingers (e.g, computer keyboards, filing, etc.)
· Standing, sitting, or walking for periods of time
· Normal range of hearing and vision to perform work and communicate
· Stooping or kneeling (e.g., to access lower shelves/drawers, picking up items from floor, etc.)
· Lifting and carrying light loads up to 40 pounds, reaching above shelves
Educational Qualifications · High School Diploma
· Pharmacy Tech Trainee License not required but a plus