Company Description OUR STORY Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.Our CodeWe are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.Job DescriptionJob OverviewThe Personal Training Manager (PTM) is the business leader of the department. He/she creates and supports team culture to drive operational excellence and deliver a superior member experience. Personal Training Managers are goal oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.Business Leader:Business management of the trainers including monthly PDMs, monthly projections, PT calendar management, lead and client communication, and oversight of trainers delivering complimentary servicesConduct timely and relevant business management meetings to support trainer developmentAccountability of team’s business deliverables by setting targets, following up, providing feedback and support for progressCollaborate with Membership Advisors for PT Sales take oversAssume Manager On Duty responsibilities in the absence of the GM/AGMOperational Management:Lead the operational and sales components of New Hire OnboardingPT business and sales coachingUtilize scheduling tool to create floor schedule and manage the team’s ability to deliver service on the floorGenerate PT Sales leads, schedule lead generation activities, and support trainer development to build a successful businessSet goals in support of in club special events, and execute the proper follow up post eventProduce and host monthly PT department forumImplement and execute all operational SOPs including administrative duties associated with client outreach and staff accountabilities.Support trainers through financial planning as it relates to the compensation planKPI ManagementAchieve monthly and annual department financial goalsProactively address business trends in fitness assessment conversions, client attrition and client training frequencyPerformance management of all trainers and coachesClient Relationship ManagementCommunication with potential leads and all clientsClient coverage and sharing across all tiersManagement of all client pipelines, inclusive of new membersClearly outline the pipeline responsibilities in partnership with the second Manager on staff (where applicable), and with the oversight of PT senior leadership.Scheduling of new member assessments, inclusive of Tier X Assessments where offeredLeader of Team CultureCollaborate with all departments of the club to achieve interdepartmental synergyManage optimal staffing targets to meet the needs of the business, which includes the interview and hiring processBehavior and performance management of trainers in order to maintain a high-quality team to uphold the brand standards and expectations of their role.Establish and maintain friendliness and service standards for trainers in their interactions with members and club staff.Identify, collaborate, and align on key talent to advance trainer careers (MIT, Tier X, MIs)QualificationsPosition RequirementsDemonstrate the ability to drive financial performanceExhibits sales skills with a specific focus on attracting new clients and retentionStrong business acumenAbility to create a positive team culture with adherence to brand standardsDemonstrates leadership capabilityPossess collaborative social skills and strong desire to interact with members, clients, and staffAbility to manage high volume of inbound communication and react in a timely mannerAbility to create team accountability through structured timelines, action plans, and required documentationStrong technical skillsAbility to hire, train and direct staff who match the brandStrong active listening skillsExcellent written and oral communication skillsEnthusiastic and passionate about the fitness industryPreferred QualificationsDemonstrated ability for successful team leadershipExercise Science or Sports Management Degree preferred. Current national certification, CPR/AED, First Aid.Additional InformationAS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:We offer competitive salary, benefits, and industry leading commission opportunities for club employeesComplimentary Club membershipPerks and incentives with our products and services including Personal Training, Pilates, Spa and ShopPay Transparency: $64,480, ability to earn bonus and incentivesThis job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
