Patient Financial Services Educator And Project Specialist

Job summary
Patient Financial Services Educator and Project SpecialistLocation: Findlay, OH
Job seniority: mid-to-senior level
Responsibilities
• Develop training, organize classes, implement processes and upgrades, evaluate competency, and train staff in Patient Financial Services• Plans, organizes, implements and presents various educational programs• Provides initial and ongoing training and educational needs of PFS staff• Knowledgeable in departmental functions and can provide end-user support• Works with PFS management team to identify needs of Super Users• Develops and recommends staff competencies• Assists with productivity tracking, reporting, and KPI monitoring• Assists in identifying problems and resolving software issues• Communicates using various methods• Prepared for and participates in meetings with Revenue Cycle management• Researches and remains compliant with payer guidelines and regulations• Creates project documents, updates policies and procedures, and meets deadlines
Requirements
• Associates degree in related field or significant Revenue Cycle related experience required• Mastery of desktop applications including MS Office and database management applications• Well-developed time management and organizational skills• Highly developed and positive service-oriented interpersonal and communication skills• Open-minded, flexible, good listening skills, and ability to build strong relationships• Dependable with a high level of initiative• Valid driver's license and ability to meet necessary requirements to operate a vehicle