Patient Coordinator - Columbia Oral & Facial Surgery Center

Job Type

Full-time

Description

Duties/Responsibilities:
Deliver a distinctive patient experience with every patient both in person and over the phone
Answer calls, and schedule new and existing patients for dental treatment
Welcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and updated health history.
Maintain a clean and welcoming patient waiting area
Collect patient payments and post them to their patient ledger
Update necessary documents into patient chart
Outbound calls to patients for confirming upcoming appointments
Additional duties as needed such as assisting with laundry, taking out the trash, refilling supplies in restrooms, and any other necessary tasks in our office

Requirements

Requirements

At least 1 year of experience in a dental front office setting
Customer Service experience
Passion for delivering the best experience
Ability to collaborate and be team-oriented

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