Patient Care Coordinator

Join our team as a Patient Care Coordinator, where your role extends beyond mere coordination. You'll play a pivotal part in crafting patient care plans and providing unwavering support to both caregivers and families with empathy and patience. From facilitating prescription refills to deciphering lab results and handling sensitive patient data, your compassionate demeanor and dedication to our mission, "to care is an honor," will ensure an unparalleled patient experience.
Successful candidates for the role of Patient Care Coordinator will have a background in healthcare and experience handling both inbound and outbound calls. Proficiency in utilizing software applications for data entry and client information retrieval, including EMR/EHR & CRM systems, is essential. Fear not if you lack experience in these areas - we're committed to providing comprehensive new hire training and ongoing support to set you up for success!
Key Attributes:
Solution-Oriented Approach:
Rapidly identify patients' challenges and deliver optimal solutions using internal systems, training resources, and knowledge base materials. Active listening and critical thinking skills are vital for accurately capturing and conveying information.
Customer Service Excellence:
Demonstrate superior customer service skills, communicating with patience, empathy, and a commitment to delivering exceptional experiences for every patient interaction.
Tech Savvy:
Navigate seamlessly through multiple applications and systems across multiple screens, with proficiency in typing and MS Windows based applications.
Professionalism & Growth:
Demonstrate a drive to meet individual and team goals on a daily, weekly, and monthly basis. Embrace a culture of continuous self-improvement and career advancement.
Compliance & Accountability:
Pass a pre-employment background screening and adhere to company policies regarding punctuality and PTO.
We Offer:
Paid Training
Medical, Dental, Vision, and Life Insurance
Paid Time Off (PTO)
Paid Office Holidays
Paid Sick Time
401(k) with up to 3% company match
Referral Program
And more!
Employment Type: Full-Time
Salary: $ 19.00 25.00 Per Hour