Parts Counterperson

Job summary
White's Honda Toyota of Lima is looking for a Parts Consultant for our growing Parts Department.Must be able to live by our Mission Statement and core values.Commitment to providing the best experience for customers.
Job seniority: entry level
Responsibilities
• Oversee service orders, ensuring prompt and effective service.• Use sales techniques to upsell during the service process.• Provide concierge support for all owner inquiries.• Ensure technicians' time is consistently sold to service customers.• Answer technical questions about vehicle problems, warranties, services, and repairs.• Maintain Customer Happiness scores at or above company standards.• Reinforce company policies and adhere to company standards.• Encourage compliance with applicable laws and regulations.
Requirements
• Organized and friendly personality.• Ability to multi-task efficiently.• Time management skills.• Fantastic communication skills with customers.• Professional, well-groomed personal appearance.• Strong record of positive customer satisfaction results.• Reliability.• Team oriented and self-motivated.• Must pass pre-employment drug screening.• Full time position only.• Monday-Friday 8:00-6:00 or 7:00 to 5:00 and every other Saturday.
Benefits
• Medical, Dental and Vision Insurance• 401(k) Savings plan• Great Culture• Opportunities for advancement• Training Programs• Flexible Schedules• Work Life Balance• Competitive pay plan