Part-Time Recepetionist

We are seeking a part time Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, direct the caller to their destination and schedule service appointments. This will be a Saturday position that pays $20/hour with a possibility of adding a weekday as team coverage.At Grants Pass Automotive(Grants Pass Honda, Nissan and Chevrolet), we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Grants Pass Automotive, is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.What We OfferGrowth opportunitiesPaid TrainingEmployee vehicle purchase plansFamily owned and operatedSaturday lunches providedDiscounts on products and servicesResponsibilitiesAnswer phones and direct consumer to the proper department and follow up in a timely mannerHandle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionOperate switchboard telephone systemCommunicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on holdSchedule inbound callers service appointmentsAssist the managers with various clerical duties as neededBe friendly, professional, courteous and efficient when working with all customers and employeesFamiliarize yourself with department structures & internal procedures for assisting customers efficientlyQualificationsExperience with Microsoft Office suite is a plusAvailable to work Saturdays and possibly fill in on some week daysAbility to communicate customers' interests needs and requests to management and sales personnelProfessional personal appearance