Position Rate: Commission Based pay + tips Job Close Date: June 23rd, 2024 or until filled Welcome to the Oxford Club & Spa! We pride ourselves in our unparalleled service to our guests and we strive to hire experts in hospitality. Join our team of hospitality professionals. Work where you belong. Servicing both Denver locals and The Oxford Hotel's guests for over 27 years, we are downtown Denver's experts in beauty and lifestyle. With a variety of affordable memberships, there is something for everyone at The Oxford Club, Spa & Salon. We provide customized beauty and wellness services, essential for positive and healthy living, to anyone who walks in our doors through the highest standard of professionalism, attention to detail, and superior customer service.
A Rewarding Experience: 50% Commission based on services performed 35% Commision based on add-on services Commission based on products sold Paid sick time Eligible to participate in the Company's 401(k) program with employer matching Employee Assistance Program Great discounts on Hotels, Restaurants, and much more Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral The Nail Technician performs professional nail, hand and foot treatments. They must possess a thorough knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our spa's specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license.
Be prompt with each appointment and perform services within the appropriate time allotted for the service. Provide consistent professional nail treatments in accordance with spa protocols and accepted certification practices. Be flexible with your schedule, supporting the needs of the business. Check work schedule between each guest to assess next appointment time & service. Proactively manage work schedule and look ahead to ensure correct data entry and schedule times. Properly care for equipment and use proper amounts of product (back bar) to assist with cost controls. Have complete knowledge and understanding of all services and products while educating and training guests in these areas. Actively promote home care programs, meeting minimum retail sales goals of 7%. If 7% is not maintained on a consistent basis, will participate in 1-1 coaching from supervisor to increase performance. Uphold the standards of sanitation and sterilization as directed by law and the Oxford's policies and procedures. Perform prep work and properly clean and restock work area as required. Communicate to management any and all occurrences involving staff or guests in the spa or salon that require attention. Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available. Handle guest's questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction. Possess ability to work without direct supervision. Maintain a positive attitude and contribute toward a quality work environment. Assist in all areas of operation as requested by leadership. Education/Formal Training Must hold and maintain a Colorado cosmetology / nail technician license
Experience Minimum of six months – one-year spa experience.
Knowledge/Skills Knowledge and skill as required of certification for nail technician. Maintain a clean and sterile environment. Sterilization and organization of equipment following safety standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
85% sitting- also includes standing, walking, kneeling, crouching.
Frequent washing of hands and wear of gloves. Prolonged standing dependent on treatments. Manual dexterity and arm steadiness are vital to perform treatments. Environment Spa, hotel, and resort environment. Calm and relaxing atmosphere with relaxing background music.
