We are AIR Communities, a top apartment community operator managing properties in major markets. Our team is passionate about providing exceptional service to our residents and communities. If you're a hardworking, detail-oriented, and customer-focused professional, we want you to join us!
Job Description You will work at The Beach Club Residences , luxurious lakeside apartments located near Uptown Minneapolis. Check it out here:
The Customer Service Associate provides customer service through interaction with residents while ensuring the pool and fitness facility remains clean and organized.
Essential Duties: Perform opening/closing procedures of the fitness facility and the pool. Ensure pool areas and locker rooms are tidy and organized. Maintain the cleanliness of the pool including adjusting the chemicals. Track the number of residents and guests entering the pool area to comply with safety regulations. Ensure the fitness facility remains clean and organized; organize dumbbells, weight plates, and bars. Disinfect and clean equipment routinely throughout the shift. Inspect facility for required maintenance and create service requests as needed. Enforce rules and regulations of facility while being customer service driven. Knowledge of exercise equipment allowing for answering questions related to how to use equipment. Greet residents at the front desk one day per week and assist with concierge services including directing residents to the appropriate team member. Willing to assist with additional customer service situations such as packages, deliveries, resident move-ins, move outs, etc. Assist with coordination of resident events, if any. Perform follow up with residents as necessary. Anticipated schedule will be as follows: Friday: 8:00am-4:30pm (Pool and Fitness Facilities) Saturday: 7:00am-3:30pm (Pool and Fitness Facilities) Sunday: 8:00am-4:30pm (Front Desk) Qualifications High school education or equivalent Positive team attitude Ability to provide exceptional customer service to current residents in a friendly and professional manner Knowledge or experience of pool maintenance including CPO Certification preferred but not required Knowledge of exercise equipment and general fitness facility protocols preferred but not required Must be able to lift and carry 40 lbs. for short distances Maintain professional appearance and wear designated uniforms/conform to dress code #PIQ
Additional Information AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels. We start with a competitive base salary and add bonus opportunities and benefit choices topped off with:
Expected pay rate of $18.00 – $21.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job. Paid time off including 5 vacation days, holidays, sick time. 401(K) and Employee Stock Purchase Plans. Consumer discounts on various products and services. Opportunities for professional development and career growth. Candidates extended an offer will be required to undergo a four panel drug screening that excludes marijuana testing.
