Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. More information at? OakViewGroup.com , and follow OVG on? Facebook ,? Instagram ,? Twitter , and? LinkedIn .
Undersupervision of Box Office Manager and Assitant Manager assist in the operation of the box office, implementing and following procedures,
overseeing the box office while managers are away, and scheduling and training personnel at the the athletic venues on campus.
For PT roles : Benefits: 401(k) savings plan and 401(k) matching.
Pan American Center is multi-purpose arena in Las Cruces, New Mexico, located on the campus of New Mexico State Univeristy. The arena has a current seating capacity of 12, 515 people. The arena servves as home of the New Mexico State Aggies Men's and Woman's Basketball and Woman's Volleyball Teams. We also do all game management for the athletic department which includes over 140 games a year.
Scheduling and training part-time box-office staff
? Maintaining daily records of ticketing salestransactions, including but not limited to, daily sales, deposits, and
cash
? Managing the box office window and phones during given shifts
? Utilizing the Ticket Master ticketing system to process ticketsales for all events and games
? Assisting in the enforcement of building policies for patrons
? Planning and coordinating with part time staff monthly employee schedules based on event schedule
? Learning about the sports entertainment industry through the eyes of the box office
? Maintaining and monitoring back office event information within the Ticket Master ticketing software
? Assits in opening and closing the box office
? Supervising the cash drawers
? Supervise the process for all season ticket holder payments accurately and on time
? Fill ticket orders for the athletic department
? Assit the athletic department with any questions or ticketing needs
? Other duties assigned
? 2-3 experience in an office setting o rsimilar preferred
? Ability to perform effectively understressful situations
? Ability to define, analyze and solve problems
? Ability to coordinate box office procedures with othe rstaff
? Ability to work variable hours including evenings, weekends and holidays
? Ability to communicate effectively both verbally and in writing
? Ability to safely and accurately handle and account for large sums of money
? Ability to handle difficultsituations with courtesy and tact when dealing with the public and promoters
? Ability to maintain an effective working relationship with otherstaff, event promoters and the general public
? Skill in operating modern office equipment including computers
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
