Parking Meter Technician

Parking Meter Technician Location Minneapolis, MN (Bryn Mawr area) : Position Description To maintain and keep the On-Street Parking Meter System fully operational and comprehensible for public use. This includes maintaining, installing, and repairing specialized Electronic Parking Terminals/and accessories, Parking Meters/Bike Hitches, and implementing modifications to On-Street parking. Work Location This position currently works on-site only. The City of Minneapolis does not sponsor applicants for work visas Job Duties and Responsibilities Installation, maintenance, and repair of specialized Electronic Parking Terminals, Parking Meters, and Bike hitch for parking regulation and revenue production. Perform diagnostic/ troubleshooting to repair/recondition electronic parking terminals to minimize lost revenue and maximize public accessibility to On-Street parking. Commission and pair Advanced security pay systems with Global Com to allow payments and limit errors for On-street parking. Identify, diagnose, and correct missing spaces/ inaccurate limits/ payment rates, and various software issues with On-Street parking Terminals and applications. Coordinate and monitor the removal and temporary decommission of electronic parking terminals/meters for construction, special events, and requests to assess appropriate service fees incurred. Document, track, compile data and maintain electronic records of electronic parking terminals, warranty parts, and part inventory and provide information to law enforcement to aid in apprehending perpetrators of vandalism, tampering, and unlawful use of Terminals/parking meters. Execute, finalize, and make modifications daily for time-sensitive On-Street Parking permits to hood and unhood the Parking Meters accurately requested promptly and timely for various customers and special events. Maintain electronic records of hooding permits of all parking meters for billing purposes. Take time-sensitive 311 service calls using Verint/Lagan, handle and investigate/resolve open cases, and promptly respond to emails and ABM for terminal access and repairs promptly and efficiently. Batteries (12 volts) assemble leads, remove, recharge, and return to parking terminal. Bending, stooping, and carrying on uneven and dangerous terrain. Handle complex and controversial issues for the general public, answer questions, and assist with On-Street concerns while upholding the city's core values. Monitoring Flowbird web office backend systems for alarms, communication status, and various service issues. Record and provide accurate Gopher State One Call (GSOC) locate tickets to repair/replace damaged, missing parking meters. Research meter-related issues and collect data for analysis as assigned. Working Conditions Outside office work environment. Required Qualifications Minimum Education High school diploma Minimum Experience One year of job-related experience and vendor training in equipment maintenance License/Certifications Valid MN Drivers License Selection Process The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%) . It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Drug and Alcohol Testing All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. Medical Exam After a conditional job offer, candidates will be required to pass a medical examination which includes a physical screening. Union Representation This position is represented by a collective bargaining agreement between the City of Minneapolis and the Laborers Local #363 (CLB) . For more information on the terms and conditions of this agreement please visit: Eligible List Statement The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire 1 month after it has been established. Interview Selection The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills and Abilities Excellent attention to detail and time management. Knowledge of electronic equipment principles, specialized repair procedures, and testing equipment. Good understanding of equipment, tools, and methods for installing, maintaining, and repairing Electrical Parking Terminals, payment systems, and locks. Considerable knowledge of troubleshooting procedures and specialized highly technical test and service equipment, along with a good awareness of safety concerns Physical ability to stand and walk for long periods and to lift and carry (50 lb.) safely on uneven and dangerous terrain regularly. Great interpersonal relations skills. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.
The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.
Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page. New 12 weeks of paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Benefits Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements. Retirement City employees earn a pension and may choose to participate in additional retirement savings programs.
Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation : Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine's, and St. Mary's University of Minnesota are available to City employees. Other perks Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program, health club discounts and more.