SCHEDULE: 16 hours, TBD, Monday– Friday 8:00am – 4:30pm
LOCATION: 105 Chauncy Street. Boston, MA 02111
JOB DESCRIPTION: SUMMARY OF THE POSITION: Purpose and benefit of internship to the program/intern: The Outreach Specialist, working under the direction of the outreach leadership team, will work with Emergency Services clients on aspects of the Housing Search and Housing Stabilization, and will work on other projects as assigned, including research regarding landlord and other rental resources. The Outreach Specialist will receive supervision from the Program Supervisor, and will bring issues of clinical import or client interaction to the Clinical Supervisor's attention
REQUIREMENTS: QUALIFICATIONS: EDUCATION/TRAINING: REQUIRED:
High School and current college enrollment working toward Clinical Master's DegreeBachelor's in a social science fieldGood written and verbal communication skills, good internet and email etiquetteGood computer skills, particularly in internet research and MS Office, including ExcelKNOWLEDGE/EXPERIENCE: REQUIRED:
High degree of cultural sensitivity and ability to work effectively with diverse people and situationsKnowledge of and strong commitment to harm reduction philosophy, principles and practicesPHYSICAL ABILITIES/SKILLS: REQUIRED:
Ability to respond quickly to crisis Ability to access public transportationAbility to access different building locations and program sites Ability to sit for long periods of time and use computer, calculator, fax, copier and other office equipment Ability to walk up to two (2) miles at time on city streetsMENTAL ABILITIES/SKILLS: REQUIRED:
Strong professional, organization and interpersonal communication skills, including the ability to engage very vulnerable and disenfranchised individuals and the people who care for themPositive and supportive attitude, including the ability to see, elicit, acknowledge and appreciate the strengths, intentions, skills, wisdom, values, commitments and resilience of direct-care staffEmpathy, creativity and compassion in holding the complexities of the many and competing needs, demands and expectations that direct-care staff face in their workExcellent self-care and personal modeling of active self-care practiceAbility to model teamwork, dialogue, empowerment, healthy boundaries, time management and other supportive skillsAbility to work collaboratively as a member of cross-functional teamsAbility to function under pressure in a fast paced human service environmentAbility to prioritize and manage different roles and tasks, with attention to deadlines Must have highly developed professional ethics to maintain appropriate boundaries and sets limits fairly and consistentlyAbility to work independently and as a part of a teamESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: Provide high quality, culturally sensitive, client–centered, intensive housing-and life-safety-focused case management utilizing evidence-based practices of motivational interviewing, trauma-informed care and harm reduction. Provide outreach and engagement on the Streets of Boston, and case management work in the office.Utilize Trauma-Informed Care when interacting with clients.Assess clients on their vulnerability, chronicity, substance abuse issues, mental health symptoms, legal issues, health care, employment and income, independent living skills, and community engagement using to guide frequency and type of case management intervention. Actively manage an assigned caseload of chronically homeless street clients, with the goal of securing housing, and related benefits and services needed to retain housing and empower clients towards greater self–sufficiency.Actively participate in referrals and aftercare/discharge planning to and from treatment programs when appropriate.Provide crisis intervention and brief stabilization.The Outreach Specialist agrees to abide by all Pine Street Inn's personnel policies and procedures except as otherwise indicated by the terms of the internship documentation with Simmons University School of Social Work. Perform other duties as assigned by the supervisor.Other duties as assigned in order to meet the needs of the organization during the COVID-19 pandemic or other public health or weather emergency. INTERNAL CANDIDATES IF INTERESTED IN APPLYING FOR THIS POSITION, PLEASE SUBMIT A PROMOTION/TRANSFER APPLICATION TO THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTING.
Pine Street Inn is an Equal Opportunity/Affirmative Action Employer.
