Order Management Lead

Our Client is a newly setup and is expanding now in Freight Logistic Industry. Company located at Penang Bayan Baru and looking for 2030 headcounts of logistic professional.
Job Responsibilities Prepare files and documents for data entry and review them for deficiencies. Obtain by requesting further data for incomplete documents and files. Enter data from source files and documents into cargo wise. Enter data by inputting in the textbased and numerical text. Respond to queries via email or call observing good email etiquette and excellent customer service. Maintain data entry requirements in accuracy within the required speed by following standard operating procedures (SOPs). Resolve discrepancies by using agreed standard procedures. Check completed work for accuracy. Suggest and recommend solutions for problems encountered on shifts. Escalate any issues to immediate superior for resolution if needs be. Follow instructions of immediate head/s and origin office Maintain origin office confidence and protect operations by keeping information confidential. Comply with data integrity and security policies. Job Requirements: Minimum 3 years of working experience in operations import/export in freight logistic or related field. Diploma/bachelors Degree in Business Administration Logistic or related field. Proficiency in English and Bahasa Melayu. Able to read write and communicate in English. Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook) and basic computer skills. Excellent organizational skills and attention to detail. Problemsolving skills and ability to adapt to changing priorities or situations. Customer service orientation and a willingness to learn and grow in the role. Ability to adapt to changing priorities environments and tasks in a fastpaced logistics industry. Eagerness to learn and develop new skills processes and technologies. Remote Work : No