CAPI's mission is to guide refugees and immigrants in their journey toward self-determination. Key organizational values are rooted in equity, inclusion, and accessibility. Today, we are an inclusive, multi-lingual and immigrant-led nonprofit serving new refugees and immigrants including Minnesota's Asian, East and West African, and Latinx communities, as well as underserved US born communities. Over 8,000 individuals are served annually across three core service areas of Basic Needs, Economic Empowerment and Civic Engagement.
Why Join Us? This internship offers an excellent opportunity to gain hands-on experience in a dynamic nonprofit environment. You'll develop valuable skills in customer service, administration, and team collaboration while contributing to our mission of serving the community. This internship would be perfect for someone looking to enter the field of non-profit work or someone that wants to have a meaningful impact on their community!
This internship description serves only as a general description of anticipated day-to-day responsibilities of the position. This document does not create an employment contract, implied or otherwise, and is only to act as a description of an internship's roles. The Manager of Facilities and Operations retains the discretion to add duties or change the duties of this position at any time. To perform this internship successfully, you must be able to carry out each essential internship function satisfactorily.
Essential Job Functions:
Front Desk Reception and Administration* 60% Provide prompt, courteous, welcoming, and efficient service to visitors, guests, employees and telephone callers. Have an opportunity to shadow other CAPI departments, gain an understanding of all programming offerings. Stay up to date on CAPI current program offerings, and direct guests to the appropriate programs/staff. Keep lobby, receptionist desk, and conference rooms clean and organized; presentable in a brand- appropriate manner at all times. Help with any on-site program related events such as trainings, distributions (Fresh Produce Thursdays, Farmers Market, etc.), or any other CAPI events. Team Responsibilities - 25% Keep up to date with program offerings in the greater community. Be able to provide referrals for services outside of CAPI. Adhere to proper confidentiality practices and complete yearly MN Department of Human Services Data Privacy trainings. Serve as a strong team player, supporting CAPI's mission and strategic imperatives. Attend and actively participate in team, department, and all staff meetings. CAPI Operations - 10% Assist in the implementation of new procedures.
