We are eager to add an ambitious Operations Analyst, Associate (hybrid) to join our awesome team at UPMC Health Plan in Pittsburgh, PA.
Growing your career as a Full Time Operations Analyst, Associate (hybrid) is a promising opportunity to develop competitive skills.
If you are strong in creativity, decision-making and have the right commitment for the job, then apply for the position of Operations Analyst, Associate (hybrid) at UPMC Health Plan today!
UPMC Health Plan is hiring a full-time Operations Analyst-Associate for our Sales Operations and Platforms department. This is a hybrid role with 3 days in the office and days remote.
In this role, you will oversee administrative, system processes and special projects related to the identification, implementation, and maintenance of the claims transactional system for all UPMC Health Plan products. You will analyze, identify, propose, and implement solutions for all business areas. You will also act as a subject matter expert supporting all areas, and interact with staff to answer questions and resolve issues as they arise.
Responsibilities: Identify areas of concern that may compromise client satisfaction through data analysis, and propose solutions based on findings, expertise, and research Model business requirements for new systems, special projects and enhancements to existing systems; validate and test fixes/enhancements to new and existing systems Openly participate in team meetings, provide ideas and suggestions to ensure client satisfaction, and promote teamwork Completes Executive Summary management documentation as required Performs in accordance with system-wide competencies/behaviors Participates in training programs when available/as requested Effectively prioritize and complete all assigned tasks Identify, administer, test, audit, and implement new processes on transactional claims systems Interface with customers by telephone, correspondence, and or in-person to answer inquiries and resolve concerns/issues Performs other duties as assigned Assists other departments during periods of backlogs Manages, updates, and maintains source data dictionaries as they relate to processes Completes inquiries generated from the data reporting and analysis area Maintains employee/insured confidentiality Benefits of working as a Operations Analyst, Associate (hybrid) in Pittsburgh, PA:
? Unlimited Growth Potential
? Room for Advancement
? Leading Industry Pay
