Online Support Officer

Job Description:

Broadcom is seeking a motivated individual to join our team as an Online Support Officer in Philadelphia, Pennsylvania. This entry-level position offers the opportunity to support our online operations and provide assistance to our customers.

Responsibilities:- Provide online support to customers through various channels such as chat, email, and social media- Respond to customer inquiries and resolve issues in a timely and professional manner- Work closely with other team members to ensure customer satisfaction- Maintain accurate records of customer interactions and transactions- Collaborate with other departments to address customer needs and concerns- Stay up to date on product knowledge and company policies

Requirements:- High school diploma or equivalent- Strong communication skills- Adaptable to changing situations and able to work in a fast-paced environment- Passionate about providing excellent customer service- Ability to problem-solve and prioritize tasks effectively- Excellent time management skills

Benefits:- Gym membership- Disability insurance- Free food

Working Environment:At Broadcom, we thrive in an environment that embraces and navigates change seamlessly. We encourage our employees to adapt to new challenges and strive for continuous improvement.

Equal Opportunity Statement:Broadcom is an equal opportunity employer and is committed to providing a work environment that is inclusive and diverse. We welcome applicants of all backgrounds and strive to create a culture that values and respects each individual's unique contributions. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: May 22, 2024

If you are a team player who is passionate about providing exceptional support, we encourage you to apply for the Online Support Officer position at Broadcom in Philadelphia, Pennsylvania. Join us in shaping the future of online support and customer service!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.