Job Description:
Estee Lauder is seeking a passionate and resilient Online Support Officer to join our team in Los Angeles, California. This part-time entry-level position offers an exciting opportunity for individuals looking to kickstart their career in the beauty industry. The ideal candidate will have a creative mindset and excellent presentation skills.
Responsibilities:1. Provide online customer support via various platforms, including email, chat, and social media.2. Address customer inquiries, concerns, and complaints in a timely and professional manner.3. Assist customers with order placements, product recommendations, and technical issues.4. Monitor online reviews and feedback to maintain a positive brand image.5. Collaborate with marketing and sales teams to develop engaging online content.6. Stay up-to-date on industry trends and competitor activities to offer proactive support.7. Participate in training sessions and workshops to enhance your skills and knowledge.
Requirements:1. 0 years of experience in a similar role.2. A passion for beauty products and customer service.3. Resilient attitude and ability to problem-solve under pressure.4. Creativity in developing engaging online content.5. Strong presentation skills for interacting with customers.6. Excellent communication and interpersonal skills.7. Ability to work independently and as part of a team.
Benefits:1. Paid Time Off (PTO) for work-life balance.2. Relocation allowance for eligible candidates.3. Employee discounts on Estee Lauder products.
Working Environment:At Estee Lauder, we embrace creativity in a culture that values fresh ideas and inventive solutions. Join a team dedicated to innovation and excellence in the beauty industry.
Equal Opportunity Statement:Estee Lauder is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Deadline to apply: May 7, 2024
If you meet the requirements and are ready to embark on a rewarding career in online support, we encourage you to apply for this exciting opportunity at Estee Lauder in Los Angeles, California.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
