Job Description:
General Electric is looking for a reliable and driven Online Live Chat Assistant to join our team in San Antonio, Texas. As an Online Live Chat Assistant, you will be responsible for providing exceptional customer service and support through online chat platforms. This position is part-time and entry-level, making it a great opportunity for those looking to gain experience in a fast-paced and innovative environment.
Responsibilities:- Engage with customers in real-time through online chat to provide product information, troubleshoot issues, and resolve inquiries- Utilize problem-solving skills to address customer concerns and find effective solutions- Maintain a professional and courteous demeanor while interacting with customers- Collaborate with team members to ensure a seamless customer experience- Stay up-to-date on product knowledge and company policies to provide accurate information to customers- Adapt quickly to changing priorities and handle multiple chat conversations simultaneously- Assist with other customer service tasks as needed
Requirements:- Strong communication skills and a passion for helping others- Ability to work effectively in a fast-paced and dynamic environment- Excellent problem-solving skills and the ability to think quickly on your feet- Adaptability to learn new technologies and processes quickly- Must be reliable and punctual- High school diploma or equivalent- No previous experience required
Benefits:- Joining Bonus- Vision insurance- Company transportation
Working Environment:At General Electric, we foster an environment where technology is harnessed to drive innovation and efficiency. As an Online Live Chat Assistant, you will be part of a team that values collaboration, creativity, and continuous improvement. We provide the tools and resources needed for you to succeed and grow in your role.
Deadline to Apply:All applications must be submitted by June 12, 2024. Don't miss out on this exciting opportunity to join General Electric and make a difference in the world of online customer service.
Equal Opportunity Statement:General Electric is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
