Online Hotel Reservationist

Online Hotel Reservationist
Department: Hospitality
Reporting Structure: Reports to the Reservations Manager
Welcome to the exciting world of hospitality! As an Online Hotel Reservationist you will play a crucial role in ensuring our guests have a seamless booking experience. Your attention to detail and customer service skills will be key to success in this role.
Responsibilities:
Manage online hotel reservations through various booking platforms Provide excellent customer service to guests seeking information or assistance with their reservations Coordinate with other departments to ensure accurate and timely booking information Handle cancellations modifications and special requests from guests Maintain uptodate knowledge of hotel amenities services and promotions Qualifications:
Previous experience in a customer service role Excellent communication skills both written and verbal Strong attention to detail and organizational skills Ability to multitask and work in a fastpaced environment Knowledge of hotel reservation systems is a plus If you are passionate about providing exceptional service and love working in a dynamic industry we want to hear from you! Apply now to join our team as an Online Hotel Reservationist.