Online Customer Support Associate

Job Description:

Realogy Holdings is seeking a dynamic and enthusiastic Online Customer Support Associate to join our team in Seattle, Washington. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer support.

Responsibilities:- Provide exceptional customer service through online channels such as email, chat, and social media- Respond to customer inquiries, resolve complaints, and provide technical support as needed- Assist customers in navigating our online platform and troubleshoot any issues they may encounter- Maintain a high level of professionalism and empathy in all interactions with customers- Collaborate with other departments to ensure timely resolution of customer issues- Identify opportunities for improvement in customer support processes and contribute ideas for enhancement

Requirements:- Confident and dedicated individual with a passion for helping others- Strong attention to detail and creativity in problem-solving- Excellent written and verbal communication skills- Ability to work independently and as part of a team- Basic computer skills and familiarity with online communication tools- High school diploma or equivalent

Benefits:- Travel and spending expenses covered- Free food provided during working hours- Disability insurance coverage- Opportunities for career growth and development

Working Environment:Join a company that is at the forefront of industry innovation and change. Realogy Holdings prides itself on setting benchmarks for excellence and providing a supportive work environment for all employees. As an Online Customer Support Associate, you will be valued for your contributions and have the opportunity to make a real impact on our customers' experiences.

Deadline to Apply: May 24, 2024

Equal Opportunity Statement:Realogy Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.