Online Customer Service Representative

As an Online Customer Service Representative at HRG Group in Houston, Texas, you will be responsible for providing exceptional customer service to our online clients. This position is part-time, at the associate level, and requires a minimum of 4 years of experience in a customer service role.

Responsibilities:- Respond to customer inquiries and provide information about products or services- Process orders, returns, and exchanges- Resolve customer complaints in a timely and professional manner- Maintain accurate records of customer interactions and transactions- Collaborate with other team members to ensure a seamless customer experience- Stay updated on product knowledge and company policies- Assist with other tasks as needed

Requirements:- Adaptable and resourceful personality traits- Strong planning and problem-solving skills- Excellent communication and interpersonal skills- Ability to work independently and as part of a team- Proficiency in using online communication tools and platforms- High school diploma or equivalent- Previous experience in a customer service role preferred

Benefits:- Training and professional development opportunities- Paid overtime for additional hours worked- Travel opportunities for top performers- Build strong connections with colleagues and treat them like an extended family

Equal Opportunity Statement:HRG Group is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: June 12, 2024

If you meet the requirements and are ready to join our team, please submit your application by the deadline. We look forward to welcoming you to HRG Group!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.