Online Customer Care Specialist

Job Description:

NCR is seeking a part-time Online Customer Care Specialist to join our team in Indianapolis, Indiana. This entry-level position requires at least one year of experience in customer service. As an Online Customer Care Specialist, you will be responsible for providing top-notch customer service to online customers through various communication channels.

Responsibilities:- Respond to customer inquiries and provide support via email, chat, and social media- Assist customers with product information, troubleshooting, and order processing- Resolve customer complaints in a professional and timely manner- Collaborate with other team members to ensure customer satisfaction- Maintain a positive and helpful attitude towards all customers

Requirements:- Reliable and adaptable personality traits- Strong communication skills and customer service experience- Ability to multitask and prioritize in a fast-paced environment- Proficiency in Microsoft Office and other relevant software programs- Strategic planning and adaptability soft skills- High school diploma or equivalent required

Benefits:- Dental insurance- Life insurance- Free accommodation

Working Environment:At NCR, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. You will have the opportunity to work in a dynamic and collaborative environment where your ideas are valued and your career can flourish.

Deadline to apply: May 23, 2024

Equal Opportunity Statement:NCR is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.