Job description:
General Mills is seeking an experienced and passionate Online Client Service Manager to join our team in Austin, Texas. As a part-time position with mid-to-senior level seniority, the Online Client Service Manager will play a crucial role in managing and maintaining relationships with our online clients.
Responsibilities:- Serve as the main point of contact for online clients, addressing any questions, concerns, or issues in a timely and professional manner- Develop and maintain strong relationships with clients to ensure their satisfaction and loyalty to the company- Collaborate with internal teams to coordinate and execute online marketing campaigns and initiatives for clients- Monitor client performance and provide regular reports and updates on key metrics and KPIs- Identify opportunities for growth and upselling to existing clients- Stay up-to-date on industry trends and best practices to provide clients with up-to-date guidance and recommendations
Requirements:- Bachelor's degree in a relevant field- Minimum of 6 years of experience in online client service or a related field- Strong communication and interpersonal skills- Independent and able to work effectively with minimal supervision- Passionate about providing exceptional client service and building lasting relationships- Ability to persuade and influence others- High emotional intelligence and the ability to navigate challenging situations with grace and professionalism
Benefits:- Life insurance- Relocation allowance- Profit sharing
Working environment:General Mills is a company that transcends borders, promoting collaboration on a global scale. As an Online Client Service Manager, you will have the opportunity to work with clients from around the world and contribute to the success of a leading global company.
Deadline to apply: ********
Equal opportunity statement:General Mills is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
