Online Client Relations Specialist

Job Description:

We are seeking a dedicated and reliable Online Client Relations Specialist to join our team at Adobe in Philadelphia, Pennsylvania. In this entry-level position, you will be responsible for building and maintaining relationships with Adobe's online clients. You will play a key role in ensuring client satisfaction and promoting brand loyalty.

Responsibilities:- Respond to client inquiries and concerns in a timely and professional manner- Develop and maintain strong relationships with clients through regular communication- Collaborate with internal teams to address client needs and provide solutions- Conduct research to identify client trends and preferences- Assist in the development of strategic plans to enhance client relations- Monitor client feedback and implement improvements to enhance the overall client experience- Provide support for online client events and promotions- Maintain accurate records of client interactions and transactions

Requirements:- Strong communication skills, both written and verbal- Excellent interpersonal skills and the ability to build rapport with clients- Ability to prioritize tasks and manage time effectively- Proficient in Microsoft Office and CRM software- Basic knowledge of online marketing and social media platforms- Ability to work effectively both independently and in a team environment- Bachelor's degree in Marketing, Communications, or a related field (preferred)

Personality Traits:- Reliable- Dedicated

Soft Skills:- Research- Strategic planning

Benefits:- Training & professional development- Paid sick leave- Company transportation

Working Environment:At Adobe, we empower our employees to take ownership and make impactful decisions. You will have the opportunity to grow and develop within a supportive and collaborative team environment.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement:Adobe is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. All qualified individuals are encouraged to apply.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.