Online Client Relations Manager

We are currently seeking an experienced Online Client Relations Manager to join our team at Bristol-Myers Squibb in Seattle, Washington. As a part-time position at a mid-to-senior level, we are looking for a candidate with at least 7 years of experience in client relations.

Responsibilities:- Develop and maintain strong relationships with clients through online platforms- Manage client inquiries and provide timely and accurate responses- Monitor client feedback and address any issues or concerns- Collaborate with internal teams to ensure client satisfaction and retention- Conduct presentations and demonstrations for clients as needed- Stay up-to-date on industry trends and provide insights to clients- Analyze data and metrics to track client engagement and success

Requirements:- Proven experience in online client relations- Hardworking and adaptable personality traits- Strong cooperation and presentation skills- Experience working in a fast-paced environment- Excellent communication and interpersonal skills- Ability to work independently and as part of a team- Knowledge of CRM software and online platforms

Benefits:- Parental leave- Profit sharing- Free food

Working Environment:At Bristol-Myers Squibb, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing the best possible experience for our clients.

Deadline to apply:May 18, 2024

Equal Opportunity Statement:Bristol-Myers Squibb is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.