Online Chat Support Specialist

Job Description:Core-Mark Holding is seeking a part-time Online Chat Support Specialist to join our team in Denver, Colorado. As an Associate Level position, the ideal candidate will have at least 4 years of experience in customer service or a related field.

Responsibilities:- Provide online chat support to customers, answering inquiries, resolving issues, and providing product information- Maintain a high level of customer satisfaction by responding to queries in a timely and professional manner- Collaborate with other team members to ensure a seamless customer experience- Utilize company resources and product knowledge to troubleshoot and resolve customer problems- Document all customer interactions and follow up as needed to ensure customer needs are met

Requirements:- Independent and motivated individual who can work effectively with minimal supervision- Strong attention to detail and the ability to multitask in a fast-paced environment- Demonstrated leadership skills and the ability to take ownership of customer issues- Excellent communication skills, both written and verbal- Proficiency in Microsoft Office and online chat platforms

Benefits:- Relocation allowance for eligible candidates- Company-provided equipment for remote work- Paid sick leave for part-time employees

Working Environment:At Core-Mark Holding, we prioritize quality in all aspects of our work, products, and services. Our team is dedicated to providing exceptional customer support and ensuring a positive experience for all customers.

Deadline to Apply:June 10, 2024

Equal Opportunity Statement:Core-Mark Holding is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.