Online Chat Support Assistant

As an Online Chat Support Assistant at Hertz Global Holdings in Dallas, Texas, you will be responsible for providing assistance and support to customers through online chat platforms. This part-time Associate Level position requires a minimum of 3 years of experience in a similar role.

Key responsibilities include responding to customer inquiries, resolving customer issues, and providing product/service information. You will also need to monitor chat conversations for quality assurance, escalate complex issues to higher management as needed, and maintain a positive and professional attitude at all times.

The ideal candidate for this position will be resilient and energetic, with strong adaptability and people management skills. You should have a passion for customer service and be able to work effectively in a fast-paced and dynamic environment.

Benefits of this position include a Joining Bonus, Company equipment, and Parental leave. At Hertz Global Holdings, we encourage curiosity and questioning to fuel innovation and growth, providing a supportive and inclusive working environment.

The deadline to apply for this position is ******** . Hertz Global Holdings is an equal opportunity employer and welcomes applications from all qualified individuals.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.