Office Support Technician

Job summary
Office Support Technician in Reno, NVPerforms daily clerical and technical supportSupports the Management Team and other departments
Job seniority: entry level
Responsibilities
• Filing, reception, and mail handling• Data entry and Excel spreadsheet preparation• Composing letters and client documents• Supporting the Management Team and other departments• Ensuring accuracy, quality, and integrity of services• Resolving escalated issues• Assigned special projects and developing tools• Modifying processes, policies, and procedures• Achieving and maintaining compliance• Ensuring consistent compliance with regulations and standards
Requirements
• High school diploma• 2-4 years of experience in a medical insurance office• Effective communication skills in English• Excellent computer skills, proficiency in Word and Excel• Customer service experience• Innovative and initiative-driven• Excellent communication and customer service skills