Office Manager

Job Description

Job Description

We are looking to hire an Office Manager to join our team! You will be responsible for overseeing the administrative activities of the organization. We are a small family-owned business and you will be generally working by yourself in our office to manage customer calls and general accounting.
Job Duties
Receive customer calls, answering routine questions and requests, and taking messages for service technicians
Monitor email for customer inquiries or requests and respond to customers in a timely manner or forward their emails to the appropriate person to handle
Review daily reports and inform technicians when there are problems with a customer's alarm system
Set up accounts for new customers in both monitoring and billing systems
Make updates on existing customer accounts when needed
Cancel accounts in both monitoring and billing systems
Maintain up-to-date customer billing information
Issue customer invoices
Required Skills, Knowledge, and/or Abilities
Knowledge of Sage/Peachtree is preferred
Organized and detail-oriented
Good record-keeping skills
Excellent written and verbal communication skills
Proficient in Microsoft Excel
Competent in Microsoft Outlook & Word
Able to work independently
Company Description We are one of the oldest, private and family-owned alarm companies in North Dallas.

We do all of our own service and installation with our highly trained and state-licensed technicians. We do our monitoring locally at our UL and FM-approved central station.

Company Description

We are one of the oldest, private and family-owned alarm companies in North Dallas.

We do all of our own service and installation with our highly trained and state-licensed technicians.

We do our monitoring locally at our UL and FM-approved central station.
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